downloading video from "Come Follow Me"

2 postsstarted by marjolein42 2013-12-17 23:13 UTC2,577 viewsoriginal topic

New Member

#1
2013-12-17 23:13 UTC

When I download the video "Motherhood and Eternal Partnership with God" onto my Mac computer, after just a short time the video begins to flutter and the picture becomes distorted for a few seconds. It will be clear for a few seconds and then have problems again. Is there something I need on my computer so I can download this video?

russellhltn

Community Administrator

#2
2013-12-18 00:15 UTC

Are you seeing this when you play back the downloaded file, or are you streaming (downloading and viewing at the same time)?

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.