LDS Tools Lists & Wiped after update

3 postsstarted by kentbaker1 2013-12-13 00:42 UTC1,822 viewsoriginal topic

New Member

#1
2013-12-13 00:42 UTC

Hi there,
I've found that my lists of ward groups are wiped after every LDS Tools update. Quite frustrating especially as the updates are quite frequent. Is there a way to fix this? A wonderful tool that makes my calling much more efficient! Thanks for your help

jdlessley

Community Moderators

#2
2013-12-13 16:13 UTC

[Moderator note: This thread was moved into a more appropriate forum for the topic.]

What operating system are you using? One the system is identified we can move the thread into that forum and get better exposure to those using that system's version of LDS Tools.

JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?

lajackson

Community Moderators

#3
2013-12-13 18:24 UTC

kentbaker1 wrote:Hi there,
I've found that my lists of ward groups are wiped after every LDS Tools update.

I have found this to be true on both iOS and Android. I think it is because the database gets wiped each time there is an upgrade, and while the member information is downloaded again, the lists are not stored on the Church servers.

It is frustrating and I do not use lists very often because of it.