Shared building "bugs"

17 postsstarted by swigginton 4,229 viewsoriginal topic

#1
One of our buildings is shared between two stakes. The other stake is the "agent" stake, but the building is designated as shared in the FM database. We were experimenting with some calendar scenarios today and came across what appear to be a couple of possible bugs:

1) The other stake is able to view events in the Week view that I have created, but I cannot view their events in my Week view. Shouldn't that be permitted? Otherwise, searching for open times becomes a trial-and-error exercise for our stake.

2) When either of us tries to schedule an event that conflicts with an event created by the other stake, when we choose, "Show Conflicts", the name and phone# for the event creator is correct, but the e-mail address is for a different member. That one is clearly a bug.

I thought I'd post our findings here to see if I'm missing anything.
Community Administrator
#2
swigginton wrote:1) The other stake is able to view events in the Week view that I have created, but I cannot view their events in my Week view. Shouldn't that be permitted? Otherwise, searching for open times becomes a trial-and-error exercise for our stake.
Just checking: In week view, are you checking the box to view the events in that building? That could explain why you don't see them.
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#3
Just checking: In week view, are you checking the box to view the events in that building? That could explain why you don't see them.
Yes. I even tried unchecking all other buildings, except that one. Tried unchecking/re-checking. No luck.
Community Administrator
#4
On #2, it's only if the conflicting event is from the other stake? You don't have that problem with events in your stake?

What stake does the wrong email belong to?
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#5
On #2, it's only if the conflicting event is from the other stake? You don't have that problem with events in your stake?
I hadn't seen it happen with other events in our stake calendar, but I just tried it. Some events within our stake show the correct e-mail address. Others show my e-mail address, even though the name and phone number are for another person in the stake. Very strange.
#6
What stake does the wrong email belong to?
Forgot to answer this one. The conflicts I saw (created by the other stake) showed the name and phone for the member of that stake (correct), but an e-mail address from a person in my stake (unrelated in any way to the calendar or event).

The conflict observed by the other stake user showed my name and phone (correct), but showed his own e-mail address.
Community Administrator
#7
swigginton wrote:1) The other stake is able to view events in the Week view that I have created, but I cannot view their events in my Week view. Shouldn't that be permitted? Otherwise, searching for open times becomes a trial-and-error exercise for our stake.
That sounds like a bug to me. Private calendars hide the details of the events, but you can still see them in building week view. I'd expect that at minimum.
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Church Employee
#8
Yes, in fact this is a bug. All units that are assigned to a building should be able to see all the events in the building regardless of which units scheduled the event, even the units that are not part of the building's agent stake. This will be corrected in the next release of the calendar.
Member
#9
Dated 5 Jan 2011 - this bug didn't get fixed in the next calendar release, did it? This is the exact same thing that is happening in the buildings another stake shares with us. We can see what they enter, they cannot see what we enter. They fish in the dark, putting in various times and dates looking for a period of time when they don't hit a block. Any chance this will be fixed any time soon?
Community Moderators
#10
nancypalemany wrote:Dated 5 Jan 2011 - this bug didn't get fixed in the next calendar release, did it?
While the bug may have been identified in 2011, the statement by the Church employee that the bug will be fixed in the next release was but a day ago. There hasn't been a new release since yesterday.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Administrator
#11
nancypalemany wrote:Dated 5 Jan 2011
No, that's the date that terrydm joined the forum. You need to look at the top left of the message, just under the title.

(I used to make that mistake all the time before I remembered where to look.)

As for when the new release will happen, I think it's still in "don't know". I don't think it's been upgraded to "soon". :(
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Member
#12
Thanks, didn't catch that.
New Member
#13
I have this same bug. We are a branch in the stake - and have no baptismal font. I often find myself "misleading" people telling them the building is open because nothing shows on the calendar - only to find when I try to book it that it is blocked by another unit.

I am happy to hear this will be fixed in the next release. It's been a couple months - does anyone know if this release has happened but for us hasn't been fixed, or if this release is yet to happen still?
Community Administrator
#14
Yet to happen.
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New Member
#15

Re: Shared building "bugs" sharing between wards

We are getting the same complaint, where two wards share a building, and are trying to schedule, but when one ward schedules, the other can't see it. Since the thread so far is talking about stake events, I need to know whether the ward scheduling is also a bug, or if there's a way to see each other...

The complaint from our users: "… From what we can tell, when we [PA 2] go in on lds.org and reserve a room in the Middlefield Building [shared by PA 1 & PA 2], it is only visible to people in our own ward. Therefore, if I reserve the chapel, PA1 doesn't see this, and there is the very real chance that it could be double-booked."

In the mean time, I'm assuming that comment #8 applies to our situation also.
Community Administrator
#16

Re: Shared building "bugs" sharing between wards

AllenK wrote:The complaint from our users: "… From what we can tell, when we [PA 2] go in on lds.org and reserve a room in the Middlefield Building [shared by PA 1 & PA 2], it is only visible to people in our own ward. Therefore, if I reserve the chapel, PA1 doesn't see this, and there is the very real chance that it could be double-booked."
First of all, unless there are two Middlefield Buidings, there is NO RISK it will be double-booked (as long as you are using events). Being able to see the other ward's events is a completely separate issue.

Secondly, they will only be able to see the other ward's events if they go into Week-view. Have you confirmed they are doing that?
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New Member
#17
It appears to be solved! The key elements: looking at the weekly calendar (which they are now doing), and the moving of a scheduler from second to first ward, and then again being called as scheduler (now in 1st Ward)! With no one in the second ward now identified by the software, it removed second ward from the schedule. We've fixed that, all seems to be working well. Thanks!