Permissions to change/add phone, email, etc.

3 postsstarted by geekiemommie 1,009 viewsoriginal topic

#1
I am the Ward Website Administrator and just wondering why my calling doesn't have permissions to change/add phone, email, etc., to accounts? Most people do it themselves, or I teach them how, but sometimes it would be nice to be able to help people like this, instead of emailing the clerk the information.

Thanks!
Community Administrator
#2
Probably because it's considered part of the membership record - and therefor falls into the responsibility of a clerk.

As someone who has been a clerk, I don't like the idea of too many people having rights to change it. When that happens, there's no responsibility for the results. ("I don't know - it wasn't me.")
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
#3
That is a good point!