Member
This past Sunday, we processed a small batch of donations. When it came time to authorize the batch, I entered my user name and password, and the bishopric counselor entered his. We got an error that said it had to be authorized by a clerk and a member of the bishopric. Tried several times and kept getting the error. Since I am an administrator, we went in and checked to see if the privileges were set correctly; no problem there. Checked the callings report, I'm in there as Ward Clerk. I have no problem getting into all of the Clerk functions at LDS.org. I was the logged-in user so I know I can get to the finance functions. We finally had to call one of the finance clerks to come back and authorize the batch.
So is this a glitch in our system or is batch authorization limited only to finance clerks?
So is this a glitch in our system or is batch authorization limited only to finance clerks?