Merged with another family

3 postsstarted by fitness_phanatic 627 viewsoriginal topic

#1
Today I used the online LDS Directory and found that our family is merged with another family's profile. The husband and wife are listed as 'Head of Household' but my husband, myself, and our children are all listed along with their children under 'Other Household Members.' How do I fix this, and who should I contact about it?

This also happens in the 'LDS Tools' app. Our family information was listed correctly the last time I checked on the app, but that was about 6 months ago.
Senior Member
#2
fitness_phanatic wrote:Today I used the online LDS Directory and found that our family is merged with another family's profile. The husband and wife are listed as 'Head of Household' but my husband, myself, and our children are all listed along with their children under 'Other Household Members.' How do I fix this, and who should I contact about it?

This also happens in the 'LDS Tools' app. Our family information was listed correctly the last time I checked on the app, but that was about 6 months ago.
Contact your ward clerk.
#3
Thank you!