New Member
I'm not completely sure if this is the appropriate place for this thread but here goes anyway. I have a member in my ward who was at one time excommunicated, has since been re-baptized and is now trying to use the new Family Search. But when she attempts to submit her confirmation date, it is rejected as not matching her record number but her old confirmation date--which is no longer valid due to the excommunication--works for her. Why does this happen and how can it be remedied?