FHC Canon Microfilm Scanner 300 vs Win 7

Hi

We recently received new computers in our FHC. Most of the transition was quite simple and painless.

The one real pain was connecting the Canon 300 scanner and getting it to work. The scanner has a SCSI-2 connection and all the PC's don't.

I was able to get it work using a RATOC USB/SCSI adaptor after contacting http://www.scsiproshop.com they have drivers for the RATOC that will work with Win 7.

I don't know how many other FHC's have this issue, but there is a solution available.

Bye for now,

Our Digital Imaging System originally came with an hp Compaq 530s, which included a PCI SCSI card with a full-size bracket. When that computer was replaced with an Optiplex 740, the full-size bracket didn't fit, so I called Family History Center Support. They sent us a RATOC USB-SCSI adapter, which works fine with Windows XP.

I hope it works in the future if that Optiplex 740 gets replaced with a Windows 7 PC.

lrawlins wrote:The one real pain was connecting the Canon 300 scanner and getting it to work. The scanner has a SCSI-2 connection and all the PC's don't.

I don't remember what scanner we have, but I just moved the card from the old machine to the new one. I had to poke around a bit for drivers - ended up using drivers for a slightly newer model, but I got it working.

I downloaded and installed the Windows 7 driver for the RATOC adapter, but I don't know where to find a Windows 7 driver for the Canon MS300 microfilm scanner.

We are using Windows 7 Pro 64-bit.

This is KD 113343 on FamilySearch:

How to install drivers for a Canon MS 300 or MS 300 II scanner
Computer Specialist Information
Start by checking the scanner in Device Manager. To get to Device Manager:
Click Start.
Right-click Computer (Win XP: My Computer).
Select Properties.
Select the Device Manager link on the left (Win XP: Select the Hardware tab, then the Device Manager button).
The Canon scanner should show up under Imaging Devices. If it is under Other Devices, the correct drivers have not been installed. If you are using the Canon MS 300, you must also check the status of your SCSI device (either an Adaptec SCSI card, or a RATOC* cable) and make sure it is recognized and installed.
User-added image

If you are using the Windows 7 ver 2.0 image (see Finding the Family History Center Desktop Image version number (53232) ), you can do the following to install the needed drivers for the Canon MS 300 or 300 II scanner:

Note: If you have a Canon MS 300, you will need to ensure that your SCSI device is installed BEFORE installing the scanner.

Open My Computer (Windows Explorer) and navigate to:

C:\DIS Drivers\Scanners\Microfilm-fiche\Canon\c300ii

(Note: The c300ii drivers will work for BOTH the Canon MS 300 and MS 300 II scanners.)

Run BOTH the Setup.exe files located in the All Drivers and TWAIN directories.

Next, go to Device Manager (see the steps above), right-click on the Canon MS 300 scanner, and choose Properties. Select the driver tab, and choose update driver. Select the option to choose your own driver, and navigate to:

C:\DIS Drivers\Scanners\Microfilm-fiche\Canon\c300ii\Win 7\32bit\INF or
C:\Support\FamilySearch\DIS Drivers\Scanners\Microfilm-fiche

Then click OK so the inf file there can be installed.

Open XnView, choose File, select TWAIN source, and then select the Canon MS 300. Click File and Acquire, and you should be able to scan.

If you run into problems or have additional questions, please contact FamilySearch at:
https://www.familysearch.org/help/contact


*The RATOC (U2SCX) SCSI to USB cable can be installed on the Windows 7 ver. 2.0 computers by doing the following:
Make sure the Canon MS 300 scanner is turned on before the computer is started up. If it was not, leave the scanner turned on, and restart the computer.
Log in as an administrator.
Click Start, then Computer.
Double-click the C: drive.
Double-click the DIS Drivers folder.
Double-click the Ratoc Cable folder.
Double-click the U2SCX_64 file to run it.
If you see a screen with odd characters, just give it a few seconds, and it should continue automatically. If it does not, and you are prompted to choose Yes or No, select No.
Follow the prompts to continue the install.
When the install is complete, next you will need to install the Canon drivers (go to step 1 under: "...do the following to install the needed drivers for the Canon MS 300 or 300 II scanner:" above.)

And if you can't find the Canon drivers, they can be downloaded from the Canon support website.

I was able to get our Canon MS300 working with Windows 7. I downloaded the RATOC driver using the product key that came with the adapter/cable, and I downloaded the Windows 7-compatible drivers for the MS300 from Canon.

I can use XnView to acquire scans from either the Canon MS300 or the Lexmark MX511, but I can only use Windows Fax and Scan with the MX511. Not sure why it can't see the MS300 as a scanner. It is listed as an imaging device in Device Manager.

I guess it is now time to toss the Canon LiDE 30 flabed scanner.

drepouille wrote:I can use XnView to acquire scans from either the Canon MS300 or the Lexmark MX511, but I can only use Windows Fax and Scan with the MX511. Not sure why it can't see the MS300 as a scanner. It is listed as an imaging device in Device Manager.

There are two common types of drivers: ISIS and TWAIN. From what I can tell, Windows Fax and Scan needs TWAIN.

drepouille wrote:I guess it is now time to toss the Canon LiDE 30 flabed scanner.

If you don't put it on another machine, I'm sure someone would be happy to have it.

I have a Canon MS 300 microfilm scanner and was having issues installing it with Windows 7. I was able to get it working by using the driver and Capture Perfect software that Canon has for the MS 300ii on Canon's Europe site at:

http://software.canon-europe.com/products/0010480.asp

I am using it with an Adaptec 2940AU SCSI card on a Dell Optiplex 760.

I looked for the DIS location on our computers and could not find it.
I just recently did the upgrade to windows 7 on these computers.
Any ideas?

Lee Johnson
Brockett Ward FHC

drepouille wrote:This is KD 113343 on FamilySearch:

How to install drivers for a Canon MS 300 or MS 300 II scanner
Computer Specialist Information
Start by checking the scanner in Device Manager. To get to Device Manager:
Click Start.
Right-click Computer (Win XP: My Computer).
Select Properties.
Select the Device Manager link on the left (Win XP: Select the Hardware tab, then the Device Manager button).
The Canon scanner should show up under Imaging Devices. If it is under Other Devices, the correct drivers have not been installed. If you are using the Canon MS 300, you must also check the status of your SCSI device (either an Adaptec SCSI card, or a RATOC* cable) and make sure it is recognized and installed.
User-added image

If you are using the Windows 7 ver 2.0 image (see Finding the Family History Center Desktop Image version number (53232) ), you can do the following to install the needed drivers for the Canon MS 300 or 300 II scanner:

Note: If you have a Canon MS 300, you will need to ensure that your SCSI device is installed BEFORE installing the scanner.

Open My Computer (Windows Explorer) and navigate to:

C:\DIS Drivers\Scanners\Microfilm-fiche\Canon\c300ii

(Note: The c300ii drivers will work for BOTH the Canon MS 300 and MS 300 II scanners.)

Run BOTH the Setup.exe files located in the All Drivers and TWAIN directories.

Next, go to Device Manager (see the steps above), right-click on the Canon MS 300 scanner, and choose Properties. Select the driver tab, and choose update driver. Select the option to choose your own driver, and navigate to:

C:\DIS Drivers\Scanners\Microfilm-fiche\Canon\c300ii\Win 7\32bit\INF or
C:\Support\FamilySearch\DIS Drivers\Scanners\Microfilm-fiche

Then click OK so the inf file there can be installed.

Open XnView, choose File, select TWAIN source, and then select the Canon MS 300. Click File and Acquire, and you should be able to scan.

If you run into problems or have additional questions, please contact FamilySearch at:
https://www.familysearch.org/help/contact


*The RATOC (U2SCX) SCSI to USB cable can be installed on the Windows 7 ver. 2.0 computers by doing the following:
Make sure the Canon MS 300 scanner is turned on before the computer is started up. If it was not, leave the scanner turned on, and restart the computer.
Log in as an administrator.
Click Start, then Computer.
Double-click the C: drive.
Double-click the DIS Drivers folder.
Double-click the Ratoc Cable folder.
Double-click the U2SCX_64 file to run it.
If you see a screen with odd characters, just give it a few seconds, and it should continue automatically. If it does not, and you are prompted to choose Yes or No, select No.
Follow the prompts to continue the install.
When the install is complete, next you will need to install the Canon drivers (go to step 1 under: "...do the following to install the needed drivers for the Canon MS 300 or 300 II scanner:" above.)

We had new computers installed in our FHC but the computer doesn't even recognize that there is any scanner attached. Do I have a SCSI card problem?

I am in the same situation and would like to know how to upgrade to Win 7 and still support the FHC Canon Microfilm Scanner 300.

It appears that Win7 needs a scsi driver to read the scanner. The XP system is running XnView application to capture the image. However, Win XP also has connect U2SCX from ratocsystems.com which is a USB2.0 to Ultra SCSI converter so the application can connect to the scanner. I could not find a Win 7 version available for download.

Another option i'm investigating is to install VueScan or CapturePerfect, however, there is still the USB to SCSI converter issue that needs to be solved.

Any ideas?

The FHC has received a new Dell Optiplex 7450 All-in-One running Windows 10 x64. There were some challenges getting the I/F to the Canon 300ii to run. We used the same driver package from www.scsiproshop.com as before. See post of 05Feb2013. There are probably better ways to do but this is the route that was used.
The package was loaded by running U2SCX_64. This places a folder on the PC. Open the folder and run the Setup utility program. With the USB device connected, there will be a device listed under Device Management that is dangling with no entry in the Imaging devices group.
Restart the PC while setting the Windows 10 Advanced Boot option. Navigate to Restart and hold the shift key down while left clicking with the mouse. Upon restart, navigate thru the Troubleshoot, Advanced Options, to Start-up setting. Press F7 to select Disable driver signature enforcement and let the boot process run. If this is not done the installer will run but silently not install anything.
Upon boot-up, open the Device Manager and select the dangling device, select update driver and select to manually identify the driver. Load the RATOC SCSI driver. It will complain that there is no digital signature. Load anyway. On reboot the dangling device should be gone and moved into the Imaging devices list.
Lastly load the Twain driver and application program from the Canon support web site.

Is there a solution for using Window 10. Need driver and software for using microfilm scanner on Windows 10.

Hello everybody,

I have a Canon MS300II device that I would like to use with Windows 10 64 BIts.
Other end users posted messages stating they managed to make it work using the RATOC SCSCI driver (U2SCX_64).
Do you know where I can download it ?

Please note that mine is connected directly using an USB cable with no SCSI adapter between the scanner and the computer.
I have already tried to download Windows 7 drivers from the Canon website, disable the driver signatures check and proceed with the driver installation. Drivers are recognized as Canon SCSI driver with no exclamation mark but when I try to use CapturePerfect or VueScan, it does not detect my scanner.

Thanks in advance for your help.

Fred