Tech Forum Archive

Moving records outside of US

3 postsstarted by notchback 942 viewsoriginal topic

notchback
New Member
#1
As part of the 20 membership records that came back to us from the Address Unknown file at CHQ, we received one who we have a new address for. It is in the US Virgin Islands. I tried to move it out on-line and in MLS and could not. MLS requires me to know the ward/branch they are moving to. The on-line tool only lists the 50 states, DC and Canadian provinces. How do I move a record to the USVI?
aebrown
Community Administrator
#2
MLS does not require you to know the ward/branch where you are moving the record. That's an optional field that you can leave blank. Just supply the new address and move the record out.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
russellhltn
Community Administrator
#3
On move-outs, you should generally leave the ward blank unless you are absolutely certain of it or it's a "specialty" ward like YSA or language ward. It's not needed for the average move-out. Getting it wrong causes a headache for the ward receiving the records in error.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.