Access denied - How long does it take to sync permissions?

14 postsstarted by nathangg 2,792 viewsoriginal topic

Member
#1
Our Stake Executive Secretary was changed on Sunday and the proper name shows up in lds.org/directory and cdol.lds.org.

However, the Stake Executive Secretary doesn't have access to lds.org/leader yet (he gets the Access Denied message).

How long does it take for the permissions to sync up?

Thanks~!
Community Administrator
#2

Re: Access denied - How long does it take to sync permission

A day or two after it appears. That is assuming he was set up as a standard position and not a custom one.
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Member
#3

Re: Access denied - How long does it take to sync permission

Thanks. I just checked the lds.org/header and I'm not sure how to read the position numbers:

policy-ldspositions: p138/7u1541773/5u525782/:p1394/7u1541773/5u525782/

Unfortunately, I don't know how to lookup position 138 or 1394 :-)

We'll wait another day... thanks!
Community Administrator
#4

Re: Access denied - How long does it take to sync permission

nathangg wrote:Unfortunately, I don't know how to lookup position 138 or 1394 :-)
I haven't seen a chart.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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Senior Member
#5

Re: Access denied - How long does it take to sync permission

nathangg wrote:Thanks. I just checked the lds.org/header and I'm not sure how to read the position numbers:

policy-ldspositions: p138/7u1541773/5u525782/:p1394/7u1541773/5u525782/

Unfortunately, I don't know how to lookup position 138 or 1394 :-)

We'll wait another day... thanks!
138 is EQ President and 1394 is EQ HT District Supervisor. Stake Executive Secretary is 51.

There is a somewhat dated list in the source code for the CODA project which I used to work on as a community volunteer.
Church Employee
#6

Re: Access denied - How long does it take to sync permission

The position has been in CDOL long enough that the headers should have been synced by now. At this point you should call LUS and ask them to manually sync your positions.
Member
#7

Re: Access denied - How long does it take to sync permission

I just found this: https://tech.lds.org/wiki/Leader_and_Un ... ge_Request

Do you think that is the problem? Perhaps they updated the calling info, but didn't make the LUCR? (I actually just asked the new Stake Clerk if the LUCR has been done... if not then we'll get that submitted and wait another day or two).
Church Employee
#8

Re: Access denied - How long does it take to sync permission

nathangg wrote:I just found this: https://tech.lds.org/wiki/Leader_and_Un ... ge_Request

Do you think that is the problem? Perhaps they updated the calling info, but didn't make the LUCR? (I actually just asked the new Stake Clerk if the LUCR has been done... if not then we'll get that submitted and wait another day or two).
Since the new Executive Secretary position made it to CDOL the LUCR was done.

Note: I don't see a new Stake Clerk, but there is an new Stake Assistant Clerk. If there is supposed to be a new Stake Clerk that hasn't been done in MLS (via LUCR) yet.
Member
#9

Re: Access denied - How long does it take to sync permission

The new Stake Clerk hasn't been set apart yet and we (stake membership clerk, old stake clerk, and new stake clerk) didn't want to update the stake clerk position until the new one was set apart.

I'll contact LUS.

THANK YOU!
Community Administrator
#10

Re: Access denied - How long does it take to sync permission

nathangg wrote:The new Stake Clerk hasn't been set apart yet and we (stake membership clerk, old stake clerk, and new stake clerk) didn't want to update the stake clerk position until the new one was set apart.
It's your call (actually ultimately the stake president's), but in our stake we follow the practice implied by the MLS screens for callings: when a person has been sustained, we put them in MLS and they will appear in the directory. Whenever possible the stake presidency sets someone apart in their new calling right away, but sometimes that is not possible. In those cases, we enter someone in MLS and check the "Set apart" flag later when that is done. That way the person will have the permissions as soon as possible, which corresponds to the stake president's expectation that they will begin serving right away.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Member
#11

Re: Access denied - How long does it take to sync permission

:-) I think the decision to wait was more out of nervousness from doing something "too early" instead of requiring that everyone be set apart before their calling is entered in to MLS.

Since the setting apart can't take place (travel schedules) for another week I'm thinking we may just update it tonight when we're at the Stake Center.

THANK YOU!
Member
#12

Re: Access denied - How long does it take to sync permission

aebrown wrote: It's your call (actually ultimately the stake president's), but in our stake we follow the practice implied by the MLS screens for callings: when a person has been sustained, we put them in MLS and they will appear in the directory. Whenever possible the stake presidency sets someone apart in their new calling right away, but sometimes that is not possible. In those cases, we enter someone in MLS and check the "Set apart" flag later when that is done. That way the person will have the permissions as soon as possible, which corresponds to the stake president's expectation that they will begin serving right away.
So, I did some more research into this and I'm told that at the Stake level, MLS won't let you update the Stake Clerk unless he has been set apart. So that is why we haven't updated our Stake Clerk yet. I don't have access to update callings in MLS and thus I'm not able to check... but it seems that MLS treats a Stake Clerk calling a little differently?
Community Administrator
#13

Re: Access denied - How long does it take to sync permission

nathangg wrote:So, I did some more research into this and I'm told that at the Stake level, MLS won't let you update the Stake Clerk unless he has been set apart. So that is why we haven't updated our Stake Clerk yet. I don't have access to update callings in MLS and thus I'm not able to check... but it seems that MLS treats a Stake Clerk calling a little differently?
That's correct. I do these kinds of callings so rarely that I forgot that important detail. I apologize for misleading you.

For "Tier 1" callings, the Leader and Unit Change Request process does require you to fill in the date and the name of the person who did the setting apart. So you're right that the stake clerk (and bishops and a few other stake callings) can't be submitted until all those details are known.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Member
#14

Re: Access denied - How long does it take to sync permission

aebrown wrote: That's correct. I do these kinds of callings so rarely that I forgot that important detail. I apologize for misleading you.

For "Tier 1" callings, the Leader and Unit Change Request process does require you to fill in the date and the name of the person who did the setting apart. So you're right that the stake clerk (and bishops and a few other stake callings) can't be submitted until all those details are known.
You're great! I appreciate all the help with this (especially since I'm trying to come back up to speed on all the ins and outs of the various systems :) )