The days of having a Secretary compile reports and data for people are coming quickly to a close and are so far in the past for many current leaders they truly marvel at the inefficiency of this model.
A President of a quorum or auxiliary doesn't want to ask someone to return and report with a report when they have their smartphone in the hands and just want access to the data. They know it's online for the Bishopric+AdminStaff and wonder why they can't have direct access to the data at the time they need it, not at some future time when a secretary can compile it for them. Not when they go to the church on Wed night only to be in line behind the HPGL, the EQP, or Clerks, Bishops using MLS, not on Sunday when the same problem exists.
This, in my opinion, is what people want. We are pushing a Rescue Effort, it's been Pres. Monson's theme since he took office, it's a huge part of the recent Missionary surge, and the members are being asked to step it up, but the tools are very lacking for them.
There is only so much app developers to go around and we've chosen to prioritize other development efforts over the inefficiencies of members serving in these callings. A clear message should be sent to one and all - a plea for time to catch up, send out a general thankyou to the members who realize it could be done better and tell them what the plans are.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense