can't access new missionaries transfered into ward

When I try to see the new missionaries that have transfered into our ward, it says it's that info isn't available at this time, try again later. It's been like this since Tuesday, June 25th. When will it be fixed?

To verify the issue, I am seeing the same message in my directory.

I am using a Mac with OSX 10.8.4.

My browser is Safari version 6.0.5.

I see no problems for my ward. I checked IE10, IE8, Firefox, and Chrome.

Does the message come up when the Missionary menu item is clicked in the left column?

jdlessley wrote:Does the message come up when the Missionary menu item is clicked in the left column?

For me, yes.

YES

Have either of you tried another browser?

If you have access to other ward via the drop down list at the top left, do you experience the same problem for other wards in your stake? That would help separate a data problem from a browser one.

I just tried it and it worked fine for me using Chrome and IE10.

Have you seen the missionary you are looking for before? The bishop of the ward where the missionary was has to transfer the missionary to you separately from the membership record.

It has to do with the finances of the mission.

TinMan wrote:Have you seen the missionary you are looking for before? The bishop of the ward where the missionary was has to transfer the missionary to you separately from the membership record.

I think we are talking about something different here. The missionaries serving in a ward (the assigned missionaries) and showing on the Directory are controlled by the mission area office. Whether or not missionaries have been swapped at the mission area office should not affect whether the entire missionary page would have a problem loading or not. Of course since I have not seen the problem I cannot verify the relationship of the data for the missionaries serving in a ward having an affect that would cause the entire page to not be available. I would expect either the previous missionary data to be displayed, no data to be displayed for the assigned missionaries, or the wrong assigned missionaries being displayed.

Sorry. My bad.

It's working for me in FF Windows.

AileneRHerrick reported it's not working on a Mac. I could try Safari on a Mac running 10.6.8 later and see if I have a problem.

Until this post, I didn't realize that I could see missionaries serving in and serving from other units in my stake. It makes sense that I can; I just never thought about it before.

I tried Safari 5.1.9 on OS X 10.6.8 and didn't have a problem. That's not the same configuration as AileneRHerrick, but it was at least on a Mac.

ebraby and AileneRHerrick: have you tried another browser yet?

Another thing to try is to have someone else in your ward/branch log in with their LDS Account to see if it happens for others in your unit, or just you.

The assigned missionaries in my ward have not been showing; the missionaries assigned to my ward appear as assigned missionaries in another ward in my stake. This has been a problem for the last couple of months. It was correct for my ward prior to May. Does anyone know the proper person to ask about this? The mission office maybe? I know my stake has recently (July 1, 2013) been assigned to an entirely new mission so that may have something to do with it.

jhowell2000 wrote:Does anyone know the proper person to ask about this? The mission office maybe?

The mission area office handles the updating of each missionaries assigned area. Since your mission area is new they may be a bit behind in getting this done.

I looked at the assigned missionaries in different wards in my stake and it isn't correct yet. Some of the wards have assigned missionaries listed, some don't. The missionaries assigned to my ward are listed in another ward in the stake and no missionaries are listed as being assigned in my ward. Also in the ward that shares the building with us, one assigned missionary is listed in the new mission and one assigned missionary is listed in the old. I suspect this will all be fixed as the new mission gets running.

Should I submit feedback on lds.org? Seems like this would be better going to the mission office instead, but don't know how to contact them directly.

jhowell2000 wrote:Should I submit feedback on lds.org? Seems like this would be better going to the mission office instead, but don't know how to contact them directly.

Since you're dealing with a specific process that the mission office is responsible for, I'd agree that the mission office is your best route. If you're a clerk, you can use CDOL to look up the mission office. Or your stake's high councilor over missionary work would certainly know the mission office. In fact, it might be best to ask that high councilor to do the communicating, since this problem extends to multiple wards.

thanks for the suggestion, I will do that