Tech Forum Archive

Screen Comes Up in Asian Characters (stead of English)

3 postsstarted by whbarlow 1,511 viewsoriginal topic

whbarlow
New Member
#1
My preference setting is for the English language, but when I log in my screen automatically come up in Chinese or some other Asian characters.....how can I correct this problem so I can read the screen?
russellhltn
Community Administrator
#2
LDS.org does that. The simplest way is to edit the URL. I don't think anyone has found a permanent fix.

I have found that it seems to behave if you are sure to bookmark "http" and not "https".
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
alchristen
New Member
#3
This happened to me on my cell phone. I had to look at the page on a PC to see where the 'language' link was (upper right corner of the 'Account Settings' screen) so I could change it to English on my phone.
I had to do this on a couple of other pages as well, but it seems to work still.