Mailing Address State pick box nonresponsive

2 postsstarted by FlintCrump 910 viewsoriginal topic

New Member
#1
I added a members mailing address today on lds.org clerk resources and found the box to pick a state for the mailing address to be non-responsive. Therefore the updated mailing address is now listed on our ward directory with no state in the mailing address.

By contrast, there is no problem with the already existing residential address which offers a choice of states in a drop down menu from its state picking box. Looks like a glitch in the programming to provide a choice in the pick a state box under edit mailing address of members.

Flint
480.334.4407
Senior Member
#2
flintcrump wrote:I added a members mailing address today on lds.org clerk resources and found the box to pick a state for the mailing address to be non-responsive. Therefore the updated mailing address is now listed on our ward directory with no state in the mailing address.

By contrast, there is no problem with the already existing residential address which offers a choice of states in a drop down menu from its state picking box. Looks like a glitch in the programming to provide a choice in the pick a state box under edit mailing address of members.

Flint
480.334.4407
Did you first select the United States as the country? I don't get a list of states until after selecting the country.