Gospel Library on the Nook HD+ w/2.1.0 firmware?

16 postsstarted by gbennett0321 5,925 viewsoriginal topic

New Member
#1
Has anyone successfully ran the Gospel Library on the Nook HD+ with the latest 2.1.0 firmware? I can install the Gospel Library, but once running it continually tries to sync the catalog and fails, which in turn causes it to try to sync again, and on and on..... Eventually the app will crash or hang. I noticed on the Google Play store that a couple other people have the same issue as me.

Has anyone been successful in running the app on the Nook HD+? If so, I would be interested in learning how you managed to do it.

Thanks
New Member
#2
I also have had the same problem with my Nook HD. Barnes and Noble no longer had the app on their store, i got mine off google play. It continue to try to update the catalog, but keeps failing. The only thing that has worked with it is syncing the annotations. I havent been able to find anything. I hope it gets fixed.
New Member
#3
Same here, new Nook HD upgraded to firmware 2.1.0 and I get the same loop.
New Member
#4
I just got the Nook HD on Monday - couldn't get it to sync other than my annotations. I love my Nook Color but my husband would like one too so I thought I would upgrade and give him the color. If I can't have the Gospel Library my only other choice is an IPad Mini. How can we get help???!!!
New Member
#5
I also recently got a Nook HD+ (2.1.0) and I'm having the same issue. When I open the app a notification appears at the bottom of the screen saying the catalog could not be updated, but the app tries over and over to update until it crashes or freezes.

On https://tech.lds.org/wiki/Android_Sideloading in the device instructions it says:
Nook Color

Barnes & Noble disallows installing unofficial packages on the nook color device. We are hoping our application will be available in the B&N market soon. Until then our apps won't work on unrooted nook color devices.

The Gospel Library app is in the Nook App Store now.
But when I search for it on B&N under Nook apps it isn't listed:
http://www.barnesandnoble.com/s/lds?dre ... =NOOKSTORE

Any help is greatly appreciated.
The real trouble with reality is that there's no background music.
Community Administrator
#6
chadtalbot wrote:On https://tech.lds.org/wiki/Android_Sideloading in the device instructions it says:
The Gospel Library app is in the Nook App Store now.
The edit that added that sentence you quote was made on 25 Oct 2012 by a Tfkirby, and that was (and still is) his only contribution to the LDSTech wiki. That certainly makes me wonder how reliable the statement is.

And it's also possible that it was valid then (over 6 months ago), but at some point became invalid, and no one bothered to update the wiki. Note that the wiki is maintained by the community, and is only as accurate as the community makes it.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#7
aebrown wrote:The edit that added that sentence you quote was made on 25 Oct 2012 by a Tfkirby, and that was (and still is) his only contribution to the LDSTech wiki. That certainly makes me wonder how reliable the statement is.

And it's also possible that it was valid then (over 6 months ago), but at some point became invalid, and no one bothered to update the wiki. Note that the wiki is maintained by the community, and is only as accurate as the community makes it.
All very good points. I should have looked at the history before quoting it, apologies. :o
The real trouble with reality is that there's no background music.
#8
We just purchased a Nook HD and are having the same problem with the catalog stuck in updating. We had to finally uninstall the gospel library app to get it to stop. Is anyone in the Church software department aware of this and looking into it? Thanks.
New Member
#9
In case anyone is interested, I emailed from the app itself about the problem on May 5. They assigned a ticket number ([#687421] Bug Report for Gospel Library Android) and said a developer will take a look at it.
New Member
#10
I am having the same problem. It was working until just a few days ago and now it is in the endless loop that says it can't update or whatever. I hope the problem gets fixed soon. I finally had to uninstall the app.
New Member
#11
Same problem here. With the recent addition of the Play Store as a default app on the Nook HD and HD+, and the great sale B&N had last week, I'm guessing a lot of people will be wanting this issue resolved as soon as possible.
New Member
#12
Just received a new Nook HD+ on 16 May 2013. I am having the same problem and I am very disappointed. LDS Gospel Library is the most important app to me.
New Member
#13
Having the exact same problem. I loved the app on my Nook Color, but now can't run it on my Nook HD. Seriously, could someone do something about this?
New Member
#14
I have a Nook HD and I experienced the same problems as everyone else. I contacted support a couple of days after the update that disabled the application and they told me they were already investigating a solution. I believe they are very aware of the problem and the best thing we can do right now is be patient until they come up with a solution. Hopefully they are able to figure it out quickly, because that was the first app I loaded and it was certainly my favorite! :)
Member
#15
We are working on the issue and hope to have a release available very soon. We apologize that it has taken so long to make a fix available but the timing of the Barnes and Nobel upgrade came right at the end of a development and QA cycle and required us to retest our newest update with the fix for the Nook. One of the biggest challenges with Android development is making the same app work on hundreds if not thousands of different devices. When we release to the Google Play store, if we don't have the app right, we risk introducing an issue to not just the Nook users but to potentially all of the 500,000+ users of the app.

We are very close to having the release available so please check the Google Play store over the next few days for the update.
Jason Hyer
New Member
#16
This issue has now been fixed, I loaded the latest update and it works perfectly