BUG: Study-helps Window Handle Misbehaves

3 postsstarted by paulgrobertson 1,109 viewsoriginal topic

New Member
#1
Tapping the study-helps window handle is supposed to close the study helps, but sometimes it causes the app to jump to the scripture instance to the right of current instance. I am using the latest version of GL on iOS 6.1.3 on iphone 3GS. I have seen this on earlier versions as well.

To reproduce problem, do this:

- Open mutiple scripture instanance at once. Say 5 for example.
- Now move to scripture instance # 3
- Select a footnote reference to cause Study-helps window to open
- Now try to close Study-helps window by tapping on its handle

If bad behavior occurs, you will now be on scripture instance # 4. It doesnt always do so, but if you play with the above sequence over and over you will very likely experience the problem.

Work around:

- drag the handle up or down before tapping it and it will close correctly.
Community Moderators
#2
If you want to report this to iOS support then send an e-mail to ios-support@ldsmail.net.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#3
I tried sending report to that email address directly from the app before posting here. The email bounced as nonexistant. ...I will try again. Thanks.