Stake calendar will not come up on iPad

13 postsstarted by otherlunds 1,503 viewsoriginal topic

New Member
#1
The stake calendar no longer comes up on my iPad. After signing in, I can access all items in the drop-down menu except calendar. When I select calendar the little star symbol just keeps spinning and spinning, indicating calendar trying to be accessed, but it never opens. I am subscribed to stake calendar and all ward calendars. I have been able to access the calendar in the past on my iPad. Is there a setting that I should check? Thanks for any further light and knowledge anyone can shed on this problem.

Jim Lund
Community Administrator
#2
What happens if you try to access it from a desktop?
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New Member
#3
Have no problem accessing the calendar on my desktop PC.
New Member
#4
I also have no problem accessing the calendar on my MacBook Pro laptop.
Community Administrator
#5
If it didn't work on iPad, I think we'd hear a large number of complaints. My guess is that perhaps you have a security setting or security software turned on that's blocking it.
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New Member
#6
I was in stake council mtg this morning and the persons on my left and right were both accessing the stake calendar on their iPads, so I know the problem is with my iPad. I have been able to access the calendar before on my iPad so something must have been changed. I have been checking all of my iPad settings and don't know what is wrong in settings.
New Member
#7
I have checked my calendar subscriptions and am subscribed to all wards and stake and church wide.
Community Administrator
#8
You might want to do a reset on the iPad.
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Member
#9
I have had this occur a few times on my ipad. Just clear the cookies and data on safari and it should work. Got to 'Settings', 'Safari', 'Clear Cookies and Data' and it should hopefully resolve it. No need to reset your entire ipad.
New Member
#10
I have tried that. Problem still exists. Thanks for the suggestion.
Member
#11
Have you tried installing Chrome for ios to see if there is any difference?
New Member
#12
Found solution to my problem. Went to Apple Store today and one of their "Genius'" (their name, not mine) saw the problem immediately. Under "Settings" for "Safari" I had the Private Browsing tab set in "On" position. He said this will cause problems with some websites. I turned Private Browsing to "Off" position and the calendar is displayed with no problem.
Community Administrator
#13
Thanks for the feedback. No doubt it will help someone else.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.