GSD Hours of operation

Does someone know off the top of their head what the hours are for GSD phone support? I want to make sure that I time some of my work on a distant ward's system within the hours that I'll be able to call in if necessary.

Thanks!
-Corey

cshields wrote:Does someone know off the top of their head what the hours are for GSD phone support? I want to make sure that I time some of my work on a distant ward's system within the hours that I'll be able to call in if necessary.

Thanks!
-Corey

GSD is open 24x7. I have called after midnight, and early in the morning, on weekends and holidays, and they always seem to have both level 1 and 2 support.

You know, in hindsight I probably could have gathered that from the "Global" part of GDS..


thanks!
-C

This is a few years old now. I’ve been trying to work out the contact hours. I see it says business hours your country but I know I can call them Sunday morning but not Monday.
I understand it says 24/7 but definitely not for Australia.
Anyone have an idea if there’s a list of times for area’s or the world?
Thanks

For those with access to Leader and Clerk Resources the link in the Help > Contact Us menu will show the contact hours for your area. Other areas are available by clicking the link "Click to see the full list".
Since you mentioned Australia the Help > Contact Us information states the following:
Support Contact Information for Australia
Hours of Operation

AEDT:
SU: 9AM-3PM
T, W, TH: 12PM-12AM
M, SA: NO COVERAGE