Photos pending approval are being uploaded automatically

Dear fellow admins,

Member photo uploads pending approval for our ward's website are automatically being uploaded and are visible on members' profiles. Another clerk and I have double-checked using another of each of our own family member's non-admin accounts and can see the photos on each respective profile, although in our (the clerks') accounts, the photos are certainly waiting to be approved. We already have had a couple minor undesired photos become uploaded, but the potential to have a more disturbing photo uploaded and visible to any ward member is alarming.

I do not know how widespread this issue is, whether it affects only our unit or stake or beyond, but my fellow clerks and I feel it should be addressed with urgency.

Thank you,

Sean Cornelius
Assistant Ward Clerk
Reston Ward Unit 200727

All photos are uploaded without admin approval. I am sure you meant to say that member uploaded photos are being displayed without admin approval. If this is what you meant then this would appear to be a bug. Only admins should be able to view uploaded photos before the photos have been approved. The "pending approval" photos are visible to admins in the household view as well as in the New Photos page of the Directory. The only exception is photos uploaded for a household are visible to all members of that household before they are approved. They should, however, not be visible to other members outside their household until approved by an administrator.

Yes, forgive me for the misuse of the terminology. But what you described is exactly what's happening. Are you able to tell if anyone else is having this issue? Is there anything further than what I have done on my end (PM to a moderator, message to the lds.org feedback team) to get this issue resolved? I have heard next to nothing from those two avenues.

So far you are the only one reporting this. We do not elevate an issue unless it is commonly reported in the forum. You can, however, submit feedback using the feedback link found on the LDS.org home page or any other LDS.org page with a feedback link. The LDS.org link is notorious for lack of return feedback. But rest assured all feedback submitted by way of the feedback link is routed to the appropriate department or development team.

jdlessley wrote:The LDS.org link is notorious for lack of return feedback.

As far as I've seen, they've gotten better lately on responding to feedback. I think the feedback is all handled by volunteers. Maybe they got a few more.

I sometimes include a link to a forum post when I submit feedback. It saves me having to re-explain everything.

Thank you all for the helpful input. When I made my original post about this issue, I pretty much copied the text from that post in a message to the feedback team and in a PM to a forum moderator. I'll now send the feedback team a link to this post, as suggested.

Again, thanks for the help

The directory development team has been made aware of this problem and are looking into it.
Jed Black - CSM Directory Knowledge specialist.

The problem will be fixed in the next release of Directory.

Thank you for the reply

I am seeing this issue too. I am also a ward (assistant) clerk, and it looks like people would be able to upload whatever image they want to and everyone would see it before it was approved.

Please take another look at this.

Thanks!