brethvoice wrote:The correction actually was in my June 2010 finance statement but it didn't list subcategories (just "Budget" and "Other"). It makes me wonder if that is part of the problem...not being in the parent "Major Category"?
The Church Unit Financial Statement never knows anything about subcategories -- all you will ever see is the major categories. So what you saw on your finance statement is exactly what I would expect, and the lack of subcategories on the CUFS is certainly not part of the problem.
What you need to check is that the correction is for the right amounts for each major category, and corresponds exactly to what was done in MLS. You may need to add up multiple subcategories to the corresponding major category in order to do this.
I'd also double check to make sure that the correction in MLS was not accidentally made twice.
Other than that, I can only suggest having someone else take a close look at it -- your ward clerk, or stake financial clerk, an auditor, etc. -- and see if they can help you find the problem. If May reconciled just fine, but in June you started having to enter a Temporary Item in order to reconcile, then the problem must be in June (or in some transaction created in June or later, but dated prior to June). If local help fails, you can then call Support.
Questions that can benefit the larger community should be asked in a public forum, not a private message.