saving location colors

18 postsstarted by stevenglennschenk 3,766 viewsoriginal topic

#1
I can successfully select and change different location colors...however upon viewing different months or weeks the location colors revert back to the default color... am I missing a "save" button?
Community Administrator
#2
Nope. There is none. The colors are the luck of the draw.
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#3
So there is no way to select different colors for different locations?
Community Moderators
#4
Yes, there is. There are 49 colors available from which to select. A random color is assigned to each location when locations are added. Each user, however, can select the color desired for each location for display on the calendar. This is done by clicking the black down arrow to the right of the colored location icon for the location. The color selected should not change until either you change it or the location is removed and then added back in by a stake administrator.

If you are having problems with the color changing after selecting a color, that is a bug and should be reported.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
#5
How do I report a bug?
Community Administrator
#6
jdlessley wrote:If you are having problems with the color changing after selecting a color, that is a bug and should be reported.

I had thought the colors were auto-assigned.

In testing, I see assigned color being lost if you unsubscribe from a calendar.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Administrator
#7
russellhltn wrote:I had thought the colors were auto-assigned.
Yes and no. As jdlessley accurately reported, colors are initially auto-assigned for each location, but then can be adjusted by each user.
russellhltn wrote:In testing, I see assigned color being lost if you unsubscribe from a calendar.
I don't see what that has to do with the color assigned to a location (which is the issue at hand), unless you're claiming that somehow unsubscribing from a calendar affects the color assigned to a location. That seems quite farfetched and I certainly can't duplicate that.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Moderators
#8
stevenglennschenk wrote:How do I report a bug?
Submit feedback using the "Do You Have Feedback on This Page?" link found on the LDS.org home page or any other LDS.org page with that link. It is also possible a programmer will see this thread and add it to the JIRA. But we should not count on that.
russellhltn wrote:In testing, I see assigned color being lost if you unsubscribe from a calendar.
I can understand the color for the calendar that is unsubscribed being lost. But I don't see how that should affect a location color.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#9
I have the same problem as Steven. I erroneously unchecked the wards and stakes can schedule boxes for our four buildings. Everything was working fine with the building icon colors until then. When I checked the box on the building again all of the building icon colors were the same (orange). I could change them but like Steven said they reverted back when I moved to a different week, etc. I checked the building icon color on my wife's account and they are all orange. She can change them, but they go back to orange when she changes weeks, etc.

I reported this last night to SLC using the web feedback feature.
#10
So have you heard anything from SLC or have you found an answer to the problem?
New Member
#11
I got a response from the third party answering service which basically pointed me back to the forum. No help at all. I have another issue to call SLC on Monday and will approach them about this issue. I'll post after my contact with them.
Community Administrator
#12
It is interesting that a couple of people report this problem, but lots of people have their colors save just fine. I wonder what's different about the environment of those who see the problem.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#13
The colors worked fine before I unchecked the wards and stakes can schedule box. The colors then changed to all orange. Then when I rechecked the wards and stakes can schedule the orange color remained on all of the buildings. I could change them for me, but as soon as I left the screen and then came back they were all back to orange. I guess when I unchecked that box some sort of default color came into play and it has followed the buildings when I rechecked the schedule box.
New Member
#14
I have tried three different indows platforms, xp, vista, 7. And I have tried three different browsers, ie 8/9, Firefox and chrome on all of the platforms. No difference. . . . .
Church Employee
#15
Colors for a location are stored in a record that associated a location and an user. If for any reason this record get removed from the system and then has to be recreated at a later point in time then the color is going to be randomly picked for the standard color choices.

Normally the locations associated with a user will not be removed, but that are a few cased where they are. For example, if the stake decides to disable the building scheduling feature and then re-enables the scheduling, the record will have been removed and a new on will be created.
New Member
#16
Thanks for that information for me, the stake clerk, all of the buildings are showing orange (is this the random color picked by the system for all the buildings when the building record comes back?). As I have mentioned before, I can change them but when I leave that screen, say to go into an individual appointment, and then back to the calendar all of my color settings are lost and I see the orange again for all buildings. I have also logged in under my wife's account (she has not rights above a standard member) and its the same, she sees orange for each building, she can change them, but they do not stay. The buildings revert to the orange color.

I am at a loss. I need an LDS.org programmer to help out. . . . . . . . . . .
New Member
#17
I'm having the exact same issue. I'm the building scheduler for my chapel and it would make things much easier if I could save the colors so that I can more easily tell if the building is booked or not without having to change the color each time the view changes.
New Member
#18
A chruch programmer saw my comments and we had an off-line chat where he indicated that he would see what could be done. Haven't heard back yet so Keep on looking at the forum and hopeful you'll see a post that the issue has been fixed.

Sorry, can't offer much more than that.