Finding my old clerks phone number

I moved up to Utah and my temple recommend worked from Dec 2011 to Feb 2012. Then in August when I went to go use it they said it was not activated. But it was. So I was told by the temple workers that the fastest way to get my recommend activated was to contact the clerk where my recommend was given. Any help on where I can get a phone number?

I'd work with your clerk on getting to the bottom of this. I don't know why a recommend that had been working would stop working unless it had specifically been canceled. It's possible you may need to get a new recommend from your new ward.

I have a recomend that was approved as of Dec 2011. I went to the SLC temple in Feb 2012. Then went to go to the Mesa temple in August 2012. The temple worker said it was not activated, which it had been previously. Why did it not work at the mesa temple or the snowflake temple????? Is there a way I can get it fixed with out having to do my interviews again?

Ok thanks a bunch! Is there a place on the website I can find my clerks number? I was really hoping to have it figured out by this weekend. We are planning on attending the logan temple.

If your records have already been moved to your new ward, the stake clerk in your former stake won't be able to help you. He can only activate recommends for current members of his stake.

If you go to lds.org/directory, you should be able to look up your current clerk's contact information.

sheenalee13 wrote:I moved up to Utah and my temple recommend worked from Dec 2011 to Feb 2012. Then in August when I went to go use it they said it was not activated.

Just out of curiosity, do you know if your records made it into your new ward? Pure guesswork on my part, but if your records were never requested, and the last ward didn't know where you went, they might have moved them out to "address unknown". It's possible (but pure speculation on my part) that temple recommends for "address unknown" stop working

The reason I mention that is from your post above, there seems to be quite a gap from Feb 2012 to present.

If my theory is correct, you'll find yourself unable to log in to lds.org/directory since you don't have a ward.

russellhltn wrote:

sheenalee13 wrote:I moved up to Utah and my temple recommend worked from Dec 2011 to Feb 2012. Then in August when I went to go use it they said it was not activated.

Just out of curiosity, do you know if your records made it into your new ward? Pure guesswork on my part, but if your records were never requested, and the last ward didn't know where you went, they might have moved them out to "address unknown".

You got it right. Her records are in address unknown. sheenalee13 you will need to get with your ward clerk and get your records moved into your ward.

JonesRK wrote:You got it right.

Well, that makes my day!

JonesRK wrote:sheenalee13 you will need to get with your ward clerk and get your records moved into your ward.

Of course, she's not going to be able to look it up in the directory. She could use maps.lds.org to locate her bishop.

russellhltn wrote:

JonesRK wrote:sheenalee13 you will need to get with your ward clerk and get your records moved into your ward.

Of course, she's not going to be able to look it up in the directory. She could use maps.lds.org to locate her bishop.

I thought of that, but hopefully she knows who the clerk is.

I'm glad the mystery has been solved, but thought I would mention one other problem I'm aware of:

The temple recommends are serialized. There was a situation in our stake where the church sent the wrong book to a bishop. When the wrong stake was seen activating temple recommend serial numbers assigned to a different unit, they were deactivated (or maybe they never could be activated but it wasn't obvious they weren't working...I'm not exactly sure on the exact events).