Expense report does not match finance transmission report

3 postsstarted by aclawson 2012-12-09 17:40 UTC611 viewsoriginal topic

Senior Member

#1
2012-12-09 17:40 UTC

(Also, the check number reset itself and had to be entered manually - this glitch may or may not be related.)

I cut six checks out of MLS, printed them and all was good. All six checks show up in the register as having been cut and have a "sent" status.

The Finance Transmission Report shows all six checks.

The Expense Report (the one the bishop signs) only shows one check out of the six.

Any thoughts?

russellhltn

Community Administrator

#2
2012-12-09 19:28 UTC

Unless someone has a better idea, I think I'd do a backup and then immediately do a restore followed by a send/receive. The restore rebuilds the index files.

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aclawson

Senior Member

#3
2012-12-09 20:05 UTC

I manually entered all of the missing checks on the report and had the bishop initial them one by one for documentation purposes. Now that I've finished today's batch of tithing declarations I did a fresh backup, then restored (MLS automatically kicks you out of the system when you do this), logged back in and did a send/receive. The checks I cut are still appearing as they should, I'm not really expecting to see anything happen but reindexing can never hurt.