iPad isn't syncing

14 postsstarted by ronterry 5,722 viewsoriginal topic

New Member
#1
I have tried several times to sync my scripture annotations, notes, etc. made on my iPad 3 to lds.org but it doesn't seem to do it. Is there a problem that I'm not aware of?
New Member
#2
I have tried syncing my annotations several times but nothing happens. Within the settings area on my iPad, it states that there are "5037 changes pending since the last sync on Dec. 31, 2000.' When I look on the computer, the last annotations that show up were on August 16, 2012.

I have annotated the entire Book of Mormon and added many notes and links. I really don't want to lose this work.

Help, please?

Is there a way of backing up my annotations on my iPad so that I can reinstall the app and then try to sync again?
New Member
#3
I was having the same problem you described. After I did a complete shut down and reboot of my ipad, the sync worked properly again. I hope that helps.
New Member
#4
Didn't work for me. Yet another sync fail.
New Member
#5
Sorry, I have been absent for awhile. Thanks for the suggestion.

I have tried to reboot several times but it doesn't work. It still isn't syncing properly.
New Member
#6
Will I lose everything if I delete the app and reinstall it? Are all of the annotations saved on my LDS account?
New Member
#7
I am having the same problem. I have contacted them 4 times now and no reply. Also, I have deleted the app and reinstalled and it still has the same date issue. Dec 31, 2000. I wish they would at least acknowledge the problem.
New Member
#8
I have the same problem as well, mine also shows the December 31, 2000 thing (I have the iPad 2)
New Member
#9
I have been having syncing problems with Gospel Library with my ipod touch (iOS6.1.3) that worked in the past though a bit sporadic and have gotten worse. I had no updates success in syncing for two weeks so finally I removed the app and reloaded now I have zero notes. They show up on my lds.org scriptures still.

If this is global problem.. then it seems pretty serious.

thanks for the help.
New Member
#10
I am having the same problem. With the new GL it is driving me crazy. Anyone receive an answer yet?
New Member
#11
Gospel Library 3.0 solved the problem... thanks!!!
Member
#12
Gospel Library 2.5 won't sync on my iPad 3. I switched to Gospel Library 3 when it first came out and enjoyed it for a few days until it increasingly started crashing. It then started freezing during each session of use, and now I cannot even get it to open a library selection without freezing. I have tried everything including removing the app and reloading several times, and powering off and on my iPad 3. I reloaded GL 2.5 and it now will not sync. I have had other GL sync issues before including one that has gone on from the beginning of GL and that is that while my iPad was syncing with lds.org my iPhone 4S and, later, my iPhone 5 GL app never would. I have never been able to get both my iPad and iPhone GL apps in sync with my lds.org account. Now I'm in a real bind since GL 3 won't work at all and, since reloading GL 2.5, it will not sync with lds.org. I cannot prepare my Sunday lesson. Back to paper copy I guess. I would say the most frustrating thing is not having any real support help; in all my years of GL use, I believe I have had only one response from anyone in support. DOES ANYONE KNOW IF THERE IS A THIRD PARTY APP THAT SYNCS WITH YOUR lds.org account?
Community Administrator
#13
djdinut1 wrote:DOES ANYONE KNOW IF THERE IS A THIRD PARTY APP THAT SYNCS WITH YOUR lds.org account?
The church tightly controls what apps are allowed to use the lds.org account. The only 3rd party apps I know about are for the Family History side of things. Nothing for GL.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#14
Any help resolving sync issues would be greatly appreciated! I have a lot of "changes pending since last successful sync at Dec 31, 2000"!!!!!