calendar printing errors

When I printed the January, February, and March, 2013 calendar pages to a downloaded pdf file, it omitted some entries of a repeated series. These omitted entries were present on the displayed calendar. Some of the repeated entries printed; some didn't. Other repeated entries printed OK. I can't see anything different about the repeated series with errors and the repeated series without errors. Same occurrence with three browsers: Safari, Firefox, Chrome on an imac. Except for these errors, the print function seemed to work normally. Any suggestions about a solution to this problem?

I'm having the same issue. There doesn't seem to be any rhyme or reason. Sometimes it's fast sunday missing and other times another event is missed.

Same here.

cdurney wrote:When I printed the January, February, and March, 2013 calendar pages to a downloaded pdf file, it omitted some entries of a repeated series. These omitted entries were present on the displayed calendar. Some of the repeated entries printed; some didn't. Other repeated entries printed OK. I can't see anything different about the repeated series with errors and the repeated series without errors. Same occurrence with three browsers: Safari, Firefox, Chrome on an imac. Except for these errors, the print function seemed to work normally. Any suggestions about a solution to this problem?

I am having some of these same issues. Additionally, if we have more than 1 event scheduled for the same time on the same day, it will only print 1 of them. Has anyone else run into this or found a solution to it?

I am also seeing the same thing; if events are scheduled for the same time only one event prints even if locations are different. Also, which event prints changes from day to day (one week it prints the cub scout meeting, the next week it prints the young women's meeting both events are same building different rooms same time both are repeating events).

This is a known issue. The problem is the number of events. If there are too many events on the calendar, then some of the events get dropped when printing to PDF. The work around is to un-check some of the calendars which will eliminate some of the events that are shown. I've only seen this when I had a test calendars that had 3 events each day and I tried to print a week. How many events do you have on your calendars when you see the problem?

It will only print one activity at one time. I unchecked all calendars but two, it showed only one on the print out. On our ward's activity night we have five ward calendars with items on them and one stake calendar all starting at 7 pm. It will show events as long as start times are different, if the start times are the same it only shows one activity if I have one, two, or all six calendars checked. If start times are different it will print each event with its corresponding start time. If times are the same, but locations are different it will still only print one event. Also, if more than one event is an all day event, it will only print one of the all day events. I haven't determined how it decides which event to print. Some weeks it prints from a cub scout calendar, some weeks from the YW calendar, and some weeks from the Activity Days calendar or one of the stake calendars. Overall our ward has 19 ward calendars, 13 stake calendars and one churchwide calendar. When I print month view it does not show the same events on a day as when I print one of the weeks in week view. The agenda view shows the same events as the month view, but again only prints one event per start time. I haven't printed in the week views and agenda views often. I am a stake web admin and a ward web admin and I usually use an imac computer running 10.7.5 and firefox 16.

jhowell2000 wrote:I am also seeing the same thing; if events are scheduled for the same time only one event prints even if locations are different. Also, which event prints changes from day to day (one week it prints the cub scout meeting, the next week it prints the young women's meeting both events are same building different rooms same time both are repeating events).

I am seeing the same thing. Please help, calendar is not accurate as it now is

It has been working well, then as of the end of last week it's dropping events from our stake calendar for me too from the .pdf printed output. The behavior is random as to what is dropped. I've tried eliminating some of our busiest calendar layers as an experiment and things are still disappearing. This will be a big problem for us if not fixed.

Is there a way to submit a trouble ticket to the calendar team?

lewisnewton wrote:Is there a way to submit a trouble ticket to the calendar team?

LisaAn who posted a few messages ago is part of the development team, so they're aware of the problem.

Not able to prinnt all activities on the same day. Will print the first item, but that is it. If several activities are on the same day, Only prints the fist item. Is this a known problen? It was printing okay about a week or two ago. Help. Thanks.

bruce1216 wrote:Is this a known problen?

Yes. And it is being discussed right here in this thread. Check out the earlier posts.

I know it's klugy, but don't schedule two events on the same day at the same time. Someone, who can see ALL calendars, must verify frequently (weekly?) for each month that there are no events added that have the exact same start date & time as another event. Only 1 minute difference is needed.

This should be a straight-forward fix for the calendar tech team. Rather than discuss it, please fix it. People are missing important meetings like bishop's PPIs with stake presidents, etc.

Please, when it is fixed, make an announcement so we know that we no longer need to do the workaround.
-Steve Jones
Stake Clerk, Gresham, Oregon

I am sorry, but 3 or more events on the same day is NOT the problem. I have 7 events on one day and they all printed just fine. What I noticed is if there are 2 or more "all day" events on the same day it will only print one of them. Also, as someone else already pointed out, if there are 2 or more events at the same time on the same day only one will be printed. I have days where the only things on that date are 2 "all day" events. It will only print one of them. Last year when I was doing our stake calendar this was NOT a problem. Something has changed recently. When I saw that one of the moderators had responded to this thread I hoped I would see something like, "This is a known problem. We have a team of software developers working on this now and expect a solution in the very near future." Instead, the response gave no hope of a near-term solution.

geneh wrote:When I saw that one of the moderators had responded to this thread I hoped I would see something like, "This is a known problem. We have a team of software developers working on this now and expect a solution in the very near future." Instead, the response gave no hope of a near-term solution.

RussellHltn wrote:LisaAn who posted a few messages ago is part of the development team, so they're aware of the problem.

As Russell explained, LisaAn is part of the development team. They are aware of the problem. That means they know about it and are working to resolve it as quickly as they can.

How soon will that be? It depends on priorities. As Isaiah 55:8 says (paraphrasing greatly here), their priorities are not our priorities, and their teams of software developers are not our teams of software developers.

In reality, developers at the Church work in many areas on the priorities they are given. Calendar is only one of their areas of responsibility. When this glitch hits the top of the pile (and it may be there already, we don't know) it will receive attention, they will figure out the problem, it will be fixed in the software, and we will see it when the next version of the Calendar is rolled out.

I seriously doubt, however, that it will be tomorrow. If patience is truly a virtue, I am ready to be translated. I still prefer English, though.

busman wrote:This should be a straight-forward fix for the calendar tech team. Rather than discuss it, please fix it.

It may be straight-forward. It might not be. But please do not think that the calendar tech team is sitting around here discussing it. They are not. None of us, to my knowledge, except for LisaAn is on the development team. Because the Calendar actually does experience high priority and visibility, LisaAn checks in occasionally to see what is going on. We are grateful to her for that. Otherwise, we would be in the queue behind thousands of others who report problems to the lds.org site each day.

The discussion here indicates that the problem is with calendar items that start and end at the same time. This would include all-day events. These observations help the development team in troubleshooting these issues. Please keep them coming.

I'm trying to print out the calendar as a .pdf and it is omitting activities just as the others in the thread describe. I don't think I have anything else to add, other than that I need a fix soon so I can give out hard copies of the calendar on schedule. Thanks!

If it helps, I last printed a copy last Tuesday (the 13th), and it did not have this problem, so it is within the last few days that it came up.

I printed a copy of my calendar on Thursday the 15th and the problem was not there. On Saturday the 17th I printed an updated version and that is the first time I noticed the items being dropped out. Hope that helps.

LisaAn wrote:This is a known issue. The problem is the number of events. If there are too many events on the calendar, then some of the events get dropped when printing to PDF. The work around is to un-check some of the calendars which will eliminate some of the events that are shown. I've only seen this when I had a test calendars that had 3 events each day and I tried to print a week. How many events do you have on your calendars when you see the problem?

I have only one calendar checked, but it is a stake calendar with many events on it.

Since our stake furnishes printed versions of the stake calendar to all of the stake and ward leaders, I need to get a printout of the calendar within two weeks, if possible. Do you have any estimate of when this printing problem might be resolved?

I tried syncing the calendar to a Google calendar and to an iCal calendar and printing out those, but I couldn't get that to work satisfactorily. Any suggestions about what else I could do to get a printed calendar in time?

cdurney wrote:I tried syncing the calendar to a Google calendar and to an iCal calendar and printing out those, but I couldn't get that to work satisfactorily.

There's a separate problem with getting that to work.

cdurney wrote:Any suggestions about what else I could do to get a printed calendar in time?

Paste the Sync URL into your browser. You should get a calendar file. (Note that 9 minute rule, or you'll get nothing). Then you can take that file an import it into a calendar of your preference for printing. You could even import into Google.

lajackson, I am offended by your comments in this thread; especially as you are one who represents the church. Your comments are not only insensitive but seem downright rude and condescending. It appears you don’t understand what the problem is or, maybe worse, you don’t care. We are not asking for you to add some NEW functionality to the calendar program. We are asking for you to restore the print capabilities of this program which had been working fine for more than a year until last week when the problem suddenly appeared. Many of us have spent many, many hours inputting calendar information with the expectation that we will be able to provide hard-copies of our calendars to members of our wards and stakes. We are now in a very critical time period. This needs to happen soon. With the print function not working properly it renders the entire program useless for the purpose of making hard copies.
Your comments seem to imply that you have developed quite a lot of patience in your job. Maybe you could try working on a little humility and sensitivity. Are we feeling stressed? Just a little.

geneh wrote:lajackson, I am offended by your comments in this thread; especially as you are one who represents the church. Your comments are not only insensitive but seem downright rude and condescending. It appears you don’t understand what the problem is or, maybe worse, you don’t care. We are not asking for you to add some NEW functionality to the calendar program. We are asking for you to restore the print capabilities of this program which had been working fine for more than a year until last week when the problem suddenly appeared. Many of us have spent many, many hours inputting calendar information with the expectation that we will be able to provide hard-copies of our calendars to members of our wards and stakes. We are now in a very critical time period. This needs to happen soon. With the print function not working properly it renders the entire program useless for the purpose of making hard copies.
Your comments seem to imply that you have developed quite a lot of patience in your job. Maybe you could try working on a little humility and sensitivity. Are we feeling stressed? Just a little.

lajackson does not represent the church and is just a community member like you or me. The church developers are given priorities from the general authorities and must follow them. They don't decide themselves what is the most important thing to work on.

We appreciate the involvement of development team members like LisaAn. They are under no obligation to participate in the forums. If we as a community don't treat them with respect and patience they will undoubtedly stop participating which would be unfortunate for both us and for the developers as well.

I'm sure lajackson meant no offense. He was just trying to communicate that the development team is very busy and he indicated how we as forum members can help them. He was just trying to be helpful in the only way he (and we) can.

geneh wrote:lajackson, I am offended

I apologize if my comments led you to be offended. I had no such desire. I obviously made a very unsuccessful attempt to inject some reality and humor into the situation.

geneh wrote:It appears you don’t understand what the problem is or, maybe worse, you don’t care.

I do understand the problem and I do care. And I am especially frustrated because I have no control over it and can do nothing about it. I am sorry to have stirred some sensitivities by repeating some things that I mistakenly thought had been obvious from previous posts in this thread.

geneh wrote:We are not asking for you to add some NEW functionality to the calendar program. We are asking for you to restore the print capabilities of this program

You are asking me to do things I cannot do. There is no one here who can do them.

As I explained earlier (but obviously not very well), there is one person here who sometimes sees the posts and relays them to the developers who program the Church web site, which includes the Calendar.

It is very possible that your excellent comment at post #19 of this thread will help the developers in troubleshooting what when wrong and when.

geneh wrote:Maybe you could try working on a little humility and sensitivity.

Yes, you are very correct. I still struggle with both of those traits. Again, I am sorry to have touched a sensitive nerve. I did not intend that at all.

geneh wrote:Are we feeling stressed? Just a little.

I understand the stress. I am in the same boat. I cannot print my calendars. The new year is rapidly approaching. The reality is that the problem may not be solved in time.

Sadly, if hard copy is required, there is nothing I can do about it except to find a different way to get the calendar information onto paper. At least for now.

My apologies to any and all who have been offended by anything I wrote. I allowed my frustration to spill into the forum. I am not that experienced at using forums. I thought when I saw titles such as "Moderator" and "Administrator" that I was talking to someone who was actually in a position to do something to solve the problem. That is not an excuse, however. Sorry again. I will do better in the future.
I decided to work around the problem by building my calendar month by month using Excel. Probably not the best solution and definitely not the way I planned to spend Thanksgiving week but it was the best solution I could think of and one where I feel I have more control over the outcome. I almost have the entire calendar finished. Just one final check and I think it will be ready for the printer. Thanks for your help.

If it weren't so frustrating, the printing problems would be comical. If I print in "landscape" mode the calendar drops off different events than when I print in "portrait" mode. It doesn't seem to have anything to do with number events. For example, on January 1, 2013, I have entered "New Years Day" as an all day event on the calendar. It prints on the "landscape" view, but not on the "portrait" view. It also doesn't appear to have anything to do with repeating events. I have entered Ward Conference dates on my stake calendar. There are two on the same day, but entered as individual events. One prints, and the other doesn't. The funny thing is that on the "portrait" view one ward prints and on the "landscape" view the other ward prints.

Any help or suggestions on the printing issue would be appreciated - a speedy "fix" would also be appreciate. We are trying to come to the time when we won't need printed calendars, but we are not there yet and probably won't be for a while.

Thanks for your help.

I have gotten different events to show up at different times as well, but without switching landscape to portrait, or anything at all. It's kind of fun to just keep hitting the "generate preview" button to see what will come up each time. Sometimes it goes back and forth between two activities on a given day, sometimes it sticks with the same one. It's like a box of chocolates - you never know what you're going to get.

For multi-day entries, like the DI-trailer, or the temple being closed or Friends of Scouting week, it really shifts the look around each time. It appears that the start date is all that matters in whether it bumps another entry, as I've had two all day activities show up on the same calendar on the same date, but one of them is always one that started on a previous date.

We really do need to wrap up our stake calendar soon, so I'm probably going to have to go with the last working calendar I saved as a pdf a couple weeks ago, even though it needs a few corrections. Not much I can do about those, though, it seems.

I am a Family History Center Director, and we use the calendar to schedule the volunteer staff. It has worked previously, but now it will print only one of the staff members scheduled for a given time. This makes the calendar totally useless for anything but online users, and we have volunteers who are not members and thus can't get online access. In the past we have printed copies of the calendar to give to these volunteers, but can no longer do so. Will we now have to abandon the Church Calendar to do our job?

howlettgs wrote:Will we now have to abandon the Church Calendar to do our job?

For the time being, until the fix is released, we all have to deal with the same limitation. The development team has limited resources and use a priority list for their work schedule. What may appear to some of us as high priority may be low on the development team's priority list. All we can do is offer patience.

howlettgs wrote:In the past we have printed copies of the calendar to give to these volunteers, but can no longer do so.

The Calendar development team is aware of the problem and will fix it at some point. They have many things to work on (which includes several applications in addition to the Calendar), so they have to prioritize the work. We have heard no date when the fix will be deployed.

howlettgs wrote:Will we now have to abandon the Church Calendar to do our job?

I guess the answer to that depends on your level of patience and your other options. This problem will definitely be fixed, but as I said above, we don't know when.

jdlessley wrote:What may appear to some of us as high priority may be low on the development team's priority list. All we can do is offer patience.

I'd phrase that a bit differently. I'm not sure as the developers have the latitude to set the priority.

The developer's "customer" is the Priesthood Department - not us. The PD's priority list isn't necessarily our priority list. We have no idea what else the developers are working on for the church. It may be behind the scenes and it may be critical for the new year. We have no idea.

Thanks Russell for adding that clarification. That is exactly what I was thinking but did not transmit in my brief wording.

My Stake clerk brought me the calendars for 2013. I had already entered as much information as I have been given. He had handwritten new items. Most of them were already on the calendars but when they were printed out they did not show. It doesn't matter if there are 2 item or more, most of the missing info is random and it doesn't matter how many items were entered. I'm not very computer savvy and I don't have the time to keep checking and re-entering items. Does anyone have the answer? I have read all the replys - nothing makes sense. HELP!

cobbelainef1 wrote:I have read all the replys - nothing makes sense. HELP!

There is nothing you can do. Not with the built-in printing.

As far as I have been able to determine, the events that do not print have the exact same start and end time as events that do print. As a possible workaround, you may consider changing the end time of these events by one minute. The drop down lets you select in 15 minute increments, but you can type in a different time.

For example, if you have two events that go from 7:00 pm to 8:30 pm, you might change one of them to end at 8:29 pm or 8:31 pm. I have not tested this, but it seems to me that it would work. Granted, it would be a royal pain, and this does not solve the problem of all day events, which seem to suffer from the same printing problem. For those, you would have to assign a time.

But if you are desperate, this may be one way to work around the problem for now.

lajackson wrote:As far as I have been able to determine, the events that do not print have the exact same start and end time as events that do print. As a possible workaround, you may consider changing the end time of these events by one minute. The drop down lets you select in 15 minute increments, but you can type in a different time.

Thanks for the good tip. I found that changing the ending times does not work, but changing the beginning times by 1 minute does work. But that has the disadvantage that the printed events look strange; for example, one beginning at 6 pm and the next one at 6:01 pm. I found, however, that changing the seconds of the beginning times does work. For example, the first event begins at 6:00 pm, the next one at 6:00:01 pm, the next at 6:00:02 pm, etc. Just type these into the beginning time slot. The printed copy shows all these beginning at 6 pm, and all the events are printed. Also, the events will be ordered in the calendar according to the beginning times in seconds. It took me less than an hour to modify the events with the same beginning times for a whole year in my stake calendar by adding seconds appropriately to the beginning times.

I haven't found a solution to having two all-day events on the same day, except to specify a beginning time for one of them.

cdurney wrote:Thanks for the good tip. . . .
I found, however, that changing the seconds of the beginning times does work.

Thank you for the excellent sleuthing. I did not realize you could change the seconds on the beginning time, and it has the added advantage of ordering the items in a way you desire.

Alas, all-day events, by definition, still start at the same time and are affected by the printing glitch.

jdlessley wrote:For the time being, until the fix is released, we all have to deal with the same limitation. The development team has limited resources and use a priority list for their work schedule. What may appear to some of us as high priority may be low on the development team's priority list. All we can do is offer patience.

I can be patient.
Our computers do so much for us that we get used to it, then we think we have a right to become frustrated when they don't do it for us anymore.
We are constantly feeling elated when some new capability is introduced, but we still know how to do it in the old way. I knew from the beginning that creating a separate event for each volunteer scheduled to work in the FHC was a stretch of the calendar's design.
The nice thing about this help thread is that I now know what's going on. Thanks

cdurney wrote:Thanks for the good tip. I found that changing the ending times does not work, but changing the beginning times by 1 minute does work. But that has the disadvantage that the printed events look strange; for example, one beginning at 6 pm and the next one at 6:01 pm. I found, however, that changing the seconds of the beginning times does work. For example, the first event begins at 6:00 pm, the next one at 6:00:01 pm, the next at 6:00:02 pm, etc. Just type these into the beginning time slot. The printed copy shows all these beginning at 6 pm, and all the events are printed. Also, the events will be ordered in the calendar according to the beginning times in seconds. It took me less than an hour to modify the events with the same beginning times for a whole year in my stake calendar by adding seconds appropriately to the beginning times.

I haven't found a solution to having two all-day events on the same day, except to specify a beginning time for one of them.

Thanks for the idea on adding seconds to the start time. That now allows those events to show when printing. I have no idea how to solve two all-day events and don't want to put a "start time" on something like "Fast Sunday" and a "TFOT Lesson." I guess we have a solution for same time events, but will wait on a fix for all-day events. It's so odd that it worked fine, then around Nov 16th or 17th something got changed that caused it to stop working. Hope they can figure out what changed and change it back!

This is not an "issue", it is a PROBLEM.

I cannot get all of my entries listed on a single day to print on the calendar and when I download to PDF the entries change on that date leaving off different ones each time.

ltracy59 wrote:I cannot get all of my entries listed on a single day to print on the calendar and when I download to PDF the entries change on that date leaving off different ones each time.

This is a known problem.

I moved your post to the main thread regarding this problem; you can review the thread for additional information. In particular, you may want to review post #36; the technique described there might be a way to work around the problem while we're waiting for a fix.

lewisnewton wrote:It has been working well, then as of the end of last week it's dropping events from our stake calendar for me too from the .pdf printed output. The behavior is random as to what is dropped. I've tried eliminating some of our busiest calendar layers as an experiment and things are still disappearing. This will be a big problem for us if not fixed.

Is there a way to submit a trouble ticket to the calendar team?

I am having the same problem. I have just distributed a printout of the Stake's 2013 calendar draft and have discovered many missing events for the year on the printed pdf calendar even though the events are showing on the online calendar. Please help us or I will be forced to go back to Calendar Creator perish the thought!

rrstephenson wrote:I am having the same problem. I have just distributed a printout of the Stake's 2013 calendar draft and have discovered many missing events for the year on the printed pdf calendar even though the events are showing on the online calendar. Please help us or I will be forced to go back to Calendar Creator perish the thought!

See this post.

I've read the thread and I'm having the same printing problem for our Stake Calendar for 2013. I think someone has tweaked the code in the last month or so causing this problem. I say that because not long ago the printout worked fine and matched precisely the created calendar.

Workaround: We've found we can print correctly if we download the calendar to Outlook. HOWEVER, even though all the events show, all we get is one line and no wraparound for longer event names. Sometimes this truncation of the event makes it unintelligible--thus this workaround is unsat but we're limping along with it.

THIS MUST BE FIXED BY JANUARY 1, 2013 WHEN THE CALENDAR GOES INTO EFFECT!! UP TO NOW ONLY A FEW USERS ARE INTERESTED, BUT JAN 1 THE HURRICANE WILL ENVELOP US ALL. HEEEEEEEEEEEEEELLP!!!

macg01@msn.com wrote:I've read the thread and I'm having the same printing problem for our Stake Calendar for 2013. . . .
THIS MUST BE FIXED BY JANUARY 1, 2013 WHEN THE CALENDAR GOES INTO EFFECT!!

Thank you for your workaround. That is one more possibility folks may use until the problem is resolved.

One of the wonderful things about software is that, bugs and all, it is most often consistent. So in a small way it is encouraging to know that you are also having the same problem. As far as has been determined, this is, indeed, a universal problem.

As much as we all would like this bug to be fixed, I would suggest to you (and everyone else) that you plan as if this problem will not be fixed before the new year. And then, if it is, we will all have a bigger new year celebration.

Review of possible workarounds:

Change the starting time of an event (as little as one second will do it -- see post #36).
Export the calendar to another format (spreadsheet, Outlook, other calendar program, etc.).
Do not use the Calendar at all (a fairly extreme option, considering that most of the Calendar still works).

Same Problem here. Any progress with fix? This appears to have been going on for long time.

pghassing wrote:This appears to have been going on for long time.

Define "a long time". The first post on this issue was November 18th of this year.

There will be no "progress report". It's fixed when it's fixed. Asking will not make it come any faster.

To get the calendar to print events on the same date with the same start times, change the start time. For example, if 5 events on Thursday, Jan 3 have start a start time of 7:00pm, change each start time by seconds (7:00:01, 7:00:02, etc). The calendar will now recognize these events as separate events and will print all of these events on the same date.

wizardofop wrote:To get the calendar to print events on the same date with the same start times, change the start time. For example, if 5 events on Thursday, Jan 3 have start a start time of 7:00pm, change each start time by seconds (7:00:01, 7:00:02, etc). The calendar will now recognize these events as separate events and will print all of these events on the same date.

This is helping - thank you to those that uncovered this. Has anyone figured a work-around for multiple all-day events (other than simply giving them times )?

jaubron wrote:Has anyone figured a work-around for multiple all-day events (other than simply giving them times )?

Not so far. I suppose you could leave the most important one as an all-day event and just set times for the others, but in reality, that would be a tough decision to make. Or throw "All Day" into the title and start them at 1:00:01 am and change the seconds for each one. At least they would print at the top of the day that way.

LisaAn wrote:This is a known issue. The problem is the number of events. If there are too many events on the calendar, then some of the events get dropped when printing to PDF. The work around is to un-check some of the calendars which will eliminate some of the events that are shown. I've only seen this when I had a test calendars that had 3 events each day and I tried to print a week. How many events do you have on your calendars when you see the problem?

I believe we have found a solution. When you have two events at the same time, say 7:00pm. On the second event add :01 to the time (7:00:01) This makes the computer think that it starts a second later. This will the allow the calendar to print the previously omitted calendar item. If you have two items that are all day events, do the same thing. The solution should work until the program is fixed.

alyce wrote:I believe we have found a solution. When you have two events at the same time, say 7:00pm. On the second event add :01 to the time (7:00:01) This makes the computer think that it starts a second later. This will the allow the calendar to print the previously omitted calendar item. If you have two items that are all day events, do the same thing. The solution should work until the program is fixed.

Events with start times it works to add seconds (7:00:01, 7:00:02 ...) but all day events don't have a time to adjust seconds. Have to do what is listed in post #51.

alyce wrote:I believe we have found a solution.

This was posted in post #36.

cdurney wrote:Thanks for the good tip. I found that changing the ending times does not work, but changing the beginning times by 1 minute does work. But that has the disadvantage that the printed events look strange; for example, one beginning at 6 pm and the next one at 6:01 pm. I found, however, that changing the seconds of the beginning times does work. For example, the first event begins at 6:00 pm, the next one at 6:00:01 pm, the next at 6:00:02 pm, etc. Just type these into the beginning time slot. The printed copy shows all these beginning at 6 pm, and all the events are printed. Also, the events will be ordered in the calendar according to the beginning times in seconds. It took me less than an hour to modify the events with the same beginning times for a whole year in my stake calendar by adding seconds appropriately to the beginning times.

I haven't found a solution to having two all-day events on the same day, except to specify a beginning time for one of them.

How do you enter seconds? The interface only allows options from the list that pops up when you click in the field. (I'm using safari) Thanks.

You can manually type in the times you want. Just make sure you use the proper format - hh:mm:ss am/pm.

jdlessley wrote:You can manually type in the times you want. Just make sure you use the proper format - hh:mm:ss am/pm.

That doesn't work. I don't know if it's the browser or what, but anything you manually enter is replaced by one of items in the list. So...has anyone gotten it to work via safari?

twoodall wrote:

jdlessley wrote:You can manually type in the times you want. Just make sure you use the proper format - hh:mm:ss am/pm.

That doesn't work. I don't know if it's the browser or what, but anything you manually enter is replaced by one of items in the list. So...has anyone gotten it to work via safari?

Figured it out. You have to hit tab/next, not enter.

twoodall wrote:Figured it out. You have to hit tab/next, not enter.

Or use you mouse pointer to select another user edit box or someplace other than the time box currently selected to remove the focus from the box.

The fix for this problem has now been deployed. See Calendar Updated to 2.2.2 rev 3570.

Thank you. I tested the fix and now get all the events to print without any work around. I appreciate all your hard work and prayers to get this problem fixed.
Walter Wildman
Stake Website Administrater
Twin Falls South Stake

Here's what I've found. Let's say you want to print calendars for a range of months. For example, you want June 2019 thru August 2019 and specify June 2019 as the starting month and August 2019 as the ending month. When those 3 months print there's a risk that some activities which are actually scheduled on the calendar won't appear on the printed version. I tried to print all of 2019 and the printed version was missing 7 activities. The interesting thing is that when I printed each of the 12 months one month at a time there were no missing activities. The majority of these errors seem to occur for events scheduled on the last day of a month, but not always. Also, sometimes it happens when a repeating event spans from one month to the next.

rscroggin wrote:When those 3 months print there's a risk that some activities which are actually scheduled on the calendar won't appear on the printed version. ... The majority of these errors seem to occur for events scheduled on the last day of a month, but not always. Also, sometimes it happens when a repeating event spans from one month to the next.

I'd suggest you use the Feedback link on the main site and report that.

Have you tried it since Tuesday? We had a fix go in that tried to fix a problem like that.

I just tested it and the printed calendar seems to be working fine now. The missing events now appear on it. Thank you!

When printing out our YW calendar, it isn't downloading a "fit to page" view, meaning it places a smaller version in the upper left of the page but doesn't fill the page. I've tried it on landscape and portrait, using both Chrome and Firefox. None of those options made a difference. And since it's a pdf, I can't adjust the sizing myself.