"vacant" positions for Primary Presidency--not correct

On lds.org, under Organizations/Auxiliaries/Primary, I see all the positions under the following groupings:
--Primary Presidency
--Primary
--Cub Scouts
--Scouting
--Activity Days

All four positions under "Primary Presidency" show, in the NAME column, "Calling Vacant"

But under the Primary grouping, the presidency shows up, with the correct names assigned to the positions.

Does anyone know why that would be that way? The positions are entered correctly in MLS.

Thanks.

hansg wrote:On lds.org, under Organizations/Auxiliaries/Primary, I see all the positions under the following groupings:
--Primary Presidency
--Primary
--Cub Scouts
--Scouting
--Activity Days

All four positions under "Primary Presidency" show, in the NAME column, "Calling Vacant"

But under the Primary grouping, the presidency shows up, with the correct names assigned to the positions.

Does anyone know why that would be that way? The positions are entered correctly in MLS.

Thanks.

It sounds like they are entered as custom positions rather than standard positions. See the Callings article on the wiki for more information and how to use the Custom Position Review tool to correct this.

PM me your unit number and I can look into it. My guess is it is either custom positions as eblood66 suggests, or MLS 3.4.3 not working nicely with the CDOL and Clerk Resources updates to prepare for MLS 3.5

JonesRK wrote:PM me your unit number and I can look into it. My guess is it is either custom positions as eblood66 suggests, or MLS 3.4.3 not working nicely with the CDOL and Clerk Resources updates to prepare for MLS 3.5

I'd go with the second part of the scenario, as at the moment I'm finding various callings all out of sync, with what I believe is the preparation for the MLS 3.5 rollout.

I would believe the second part of the scenario also. Had a planning meeting last night with one of our units (planning for their ward conference next week) and the Bishop remarked that much of his membership data for positions were scrambled when he tried to come up with his sustaining list.

JonesRK wrote: or MLS 3.4.3 not working nicely with the CDOL and Clerk Resources updates to prepare for MLS 3.5

It is definitely a MLS 3.4.3 vs 3.5 issue. Those primary presidency positions are new. MLS 3.4.3 doesn't know about the new groups so it sent them up under primary instead of primary presidency.

JonesRK wrote:It is definitely a MLS 3.4.3 vs 3.5 issue. Those primary presidency positions are new. MLS 3.4.3 doesn't know about the new groups so it sent them up under primary instead of primary presidency.

That's good to know, thank you.

I have updated callings on MLS 3.5 and they show up there and in the directory on LDS.org but they do not show up under Clerk Resources : Calling by organization. Is there a refresh that I am missing? They are standard callings, ie RS Presidency.

shspackman wrote:I have updated callings on MLS 3.5 and they show up there and in the directory on LDS.org but they do not show up under Clerk Resources : Calling by organization. Is there a refresh that I am missing? They are standard callings, ie RS Presidency.

They are likely under Relief Society instead of the Presidency, because they were created with MLS 3.4.3.

JonesRK wrote:They are likely under Relief Society instead of the Presidency, because they were created with MLS 3.4.3.

I see the same problem in my Ward!

What would be the procedure be, to get the RS Presidency back into sync? A Unit data refresh?

Biggles wrote:What would be the procedure be, to get the RS Presidency back into sync? A Unit data refresh?

A Unit data refresh makes MLS look like CDOL. We are working on cleaning these up in CDOL at the database level. Then Clerk Resources would show them correctly.

JonesRK wrote:A Unit data refresh makes MLS look like CDOL. We are working on cleaning these up in CDOL at the database level. Then Clerk Resources would show them correctly.

Do you have a timescale for this?

Sorry to keep asking, but looking in CDOL the RS entries appear to be in the correct calling order. Or is it that new Headings need to be created, in order for them to appear correctly in the Clerk Resources and also LDS Tools (IOS).

Biggles wrote:Do you have a timescale for this?

We are working on it now. When it is all tested we will run it. I'm guessing in the next few weeks.

Biggles wrote:Sorry to keep asking, but looking in CDOL the RS entries appear to be in the correct calling order. Or is it that new Headings need to be created, in order for them to appear correctly in the Clerk Resources and also LDS Tools (IOS).

The display in CDOL didn't get updated this last time around so it only shows them grouped at the top level, so you can't see the problem there.

Many Thanks for the update! At least I know now, I won't have to spend a lot of time trying unnecessary refreshes to sort the problem!

We appreciate you and all your colleagues efforts, in all the tools you are providing for us out in the 'field'.