Sync issues

18 postsstarted by whitfairbanks 3,246 viewsoriginal topic

New Member
#1
I purchased a new phone this week and it will not sync the calendar. It runs ios6 and when I set up the subscription the phone claims it is set up correctly. However, I cannot see any of my church calendar items on my phone. I have the calendar synced to multiple devices and it works on each of them. I just cannot get my phone to show the appointments. Any ideas if this is related to the upgrade? If so, any suggestions?

Thanks
New Member
#2

Sync with Google Calendar Unsuccessful

I have tried twice to sync the church calendar with my Google calendar, but was unsuccessful both times. The error message said: Failed to import calendar from "http://www.lds.org/church-calendar/serv ... subscribe/********************************". (Asterisks in place of unique alpha-numeric character combinations.) I tried getting a new URL, but had the same result.
Community Administrator
#3
I'd suggest using a iCal validator (such as this one) to see if there's a problem with the iCal file. Note that the one I linked to will give a "Sorry, your calendar could not be parsed. Error: Error was: Error at line 1: Expected [-3], read [-1]" message if you attempt to check your file in less than the 9 minute refresh limit set by the church.

There may be a problem with your particular calendar data that's causing the problem.
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New Member
#4

Sync with Google Calendar Unsuccessful, too

Having the exact same issue as jaclegg...no luck here.
New Member
#5

Unable to initally sync with google calendar

Exact same issue as jaclegg and kielklan. Tried the validator suggested, here and elsewhere, and it comes back clean. If anybody has any other ideas, please share. Thanks.
Community Administrator
#6
You might try feeding the download iCal file into the program in question just to see if it takes it.

If you can monitor the network connection somehow, you might check to see any of your devices are "double connecting" during an attempt.
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New Member
#7
I was able to import the iCal file manually.

I had my phone using a 3rd party app to sync to a my google calendar. I turned off the phone and it then synced up the lds.org calendar with google calendar.

Will it sync like it should now or do I have to turn my phone off so that it will sync?

Also...it syncs ALL the lds calendars and not just the ones that I have selected. Is there a way around that?

Thanks...
Community Administrator
#8
kielklan wrote:Also...it syncs ALL the lds calendars and not just the ones that I have selected. Is there a way around that?

The sync syncs all the calendars you are subscribed to. The checkboxes on the main page only affect the web calendar. You'll have to go to the subscription page to control what gets synced. Note that removing something from the sync also removes the checkbox from the main page.
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Community Administrator
#9
kielklan wrote:Also...it syncs ALL the lds calendars and not just the ones that I have selected. Is there a way around that?

The sync syncs all the calendars you are subscribed to. The checkboxes on the main page only affect the web calendar. You'll have to go to the subscription page to control what gets synced. Note that removing something from the sync also removes the checkbox from the main page.

kielklan wrote:I had my phone using a 3rd party app to sync to a my google calendar. I turned off the phone and it then synced up the lds.org calendar with google calendar.

Will it sync like it should now or do I have to turn my phone off so that it will sync?

I find that Google does a sync about once a day. If there's a setting for that, I can't find it. I can't speak to the 3rd party app.
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Community Administrator
#10
kielklan wrote:Also...it syncs ALL the lds calendars and not just the ones that I have selected. Is there a way around that?

Actually, it syncs all of your subscribed calendars. Checking boxes by the list of subscribed calendars in the main calendar view on LDS.org has no effect on what syncs. But you can indeed change the list of calendars that are synced to your device by unsubscribing from some of those calendars.
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Member
#11

Sync to Google Calendar fails with error

Can not get Google to sync with the church calendar.


Failed to import calendar from "http://www.lds.org/church-calendar/serv ... subscribe/......


I get same result as Stake Presidency counselor (2) so more than 1 user. Is there anyone that can help?

Mine was working until 3 days ago but it was not updating in Google calendars so I redid the URL thing and now I cannot sync.

I notice that the googe, ical, and oulook links all go to the same location with the same code. I have tried the Ical validator someone suggested and it was clean and fast. When I try to add with google calendar it takes around 5 minutes and then the "Failed to Import from calendar" error above.

Done all the unsubscribe, new URL etc. etc.

What is one to try? any tips would be nice from anyone.
New Member
#12
RussellHltn wrote:The sync syncs all the calendars you are subscribed to. The checkboxes on the main page only affect the web calendar. You'll have to go to the subscription page to control what gets synced. Note that removing something from the sync also removes the checkbox from the main page.
I suppose I'll post this over in the Ideas... forum but I believe there may be a better way to do this. I too do not want all subscribed calendars (although I select/deselect calendars frequently in the web UI) to go sync. I'd like to restrict it.

The subscription currently controls the sync and the calendar selector. It would be more effective if the subscription populated the calendar selector and that sync has it's own settings. The subscription would be the main point of control for the calendars that can be viewed. The selector in the UI would select what is shown in the web UI. A sync filter would dictate which of the subscribed calendars would be pushed.
New Member
#13

Sync Issues ICal Error -1

I noticed this week my calandars are no longer syncing to my Ipad. They are syncning to my ICal on my MAC but not my device. I recreated a subscription in ICal. Now I get an error "There was a unexpected error with your request" Error- 1. Other subscriptions are working fine. Is syncing down?
Community Administrator
#14
I just checked my sync and it seems to be working. Note that there is a "throttle" placed on the number of requests. If any of your devices request a sync in less then 9 minutes since the last sync by any device, it will end up with a empty file.

So you may want to check the sync frequency.
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#15
youngr wrote:I noticed this week my calandars are no longer syncing to my Ipad. They are syncning to my ICal on my MAC but not my device. I recreated a subscription in ICal. Now I get an error "There was a unexpected error with your request" Error- 1. Other subscriptions are working fine. Is syncing down?
Syncing is not down, as you can tell from your success syncing to your Mac. However, you do need to be aware of the fact that since version 2.2.1 was released, the sync service will only give results for your personal sync URL every 9 minutes (see Calendar 2.2.1 Updated for the first announcement when it would allow sync only once per hour and then this post for the adjustment to 9 minutes).

If you are syncing to multiple devices, this limitation requires that you are careful in setting the timing for the various syncs. For example, if your Mac were to sync every hour on the hour, and your iPad were to try to sync every hour at 5 minutes after the hour, your iPad would fail every time, since the Mac would have accessed the sync service just five minutes before.
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Member
#16
aebrown wrote:Syncing is not down, as you can tell from your success syncing to your Mac. However, you do need to be aware of the fact that since version 2.2.1 was released, the sync service will only give results for your personal sync URL every 9 minutes (see Calendar 2.2.1 Updated for the first announcement when it would allow sync only once per hour and then this post for the adjustment to 9 minutes).


If you are syncing to multiple devices, this limitation requires that you are careful in setting the timing for the various syncs. For example, if your Mac were to sync every hour on the hour, and your iPad were to try to sync every hour at 5 minutes after the hour, your iPad would fail every time, since the Mac would have accessed the sync service just five minutes before.

May I suggest that you review the thread "Issues Synchoronizing Calendar" further down the list Note that there was much banter back and forth and as of Friday night last week it was to go to developers for resolution. I see someone else had the same issue on Sunday. Now I see this. I just tried mine again without success. Maybe someone can merge these 2 threads together. Any updates from developer?
Community Administrator
#17
ramonc wrote:May I suggest that you review the thread "Issues Synchoronizing Calendar" further down the list Note that there was much banter back and forth and as of Friday night last week it was to go to developers for resolution. I see someone else had the same issue on Sunday. Now I see this. I just tried mine again without success. Maybe someone can merge these 2 threads together. Any updates from developer?
I'm not convinced that the problems you are having (as reported in the thread Issues Synchronizing Calendar) are the same as those reported here. After all, you don't seem to be able to sync at all, but youngr is able to sync to one device just fine, and kielklan was able to sync manually. So I don't think it is prudent to merge the two threads.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Administrator
#18
ramonc wrote:May I suggest that you review the thread "Issues Synchoronizing Calendar" further down the list Note that there was much banter back and forth and as of Friday night last week it was to go to developers for resolution.
Note that was a issue with syncing with Google. We had shown that he was able to retrieve a file and the file was acceptable to Google, but for some reason the Google servers don't seem to be able to get the file directly. Unless you're syncing your iPad via Google, I would not assume it's the same issue.

However, you may want to duplicate some of the troubleshooting done in that thread to see what you find out.
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