Calendar 2.2.2 released

The 2.2.2 version of the calendar is solely about implementing the new global header and footer to ensure a uniform look and feel between the main lds.org site and the calendar app.

Any chance this new release yesterday broke location scheduling for my stake? This thread

We did find a problem with making reservations and we're working to get that fixed and deployed. Thanks for your patience.

Starting yesterday the calendar does not display correctly. The frame for selecting calendars covers the entire window and then below that the calendar displays in just 1/2 of the window. Our Bishop is seeing the same issue. We are on Win 7 and using IE 8.00.7600. Is this issue related to the new release?

mbromle wrote:We are on Win 7 and using IE 8.00.7600. Is this issue related to the new release?

This does seem to be related to the new release, but in my testing it is only a problem with IE8 and earlier. IE9 works fine.

It seems that the new release has messed up the formatting for IE8 for XP machines. It works OK for Opera and FireFox. Also, as a building scheduler, I am no longer able to edit reservations. Based on the other entries I have read I understand that they are working on that issue. But I think the site should format for all browsers, as most of the church population would not necessarily be on the latest version.

This is the IE Error being reported.
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.4; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E; MS-RTC LM 8; InfoPath.3; BRI/2; msn OptimizedIE8;ENUS)
Timestamp: Tue, 18 Sep 2012 22:35:29 UTC

Message: Invalid procedure call or argument
Line: 268
Char: 12
Code: 0
URI: https://edge.ldscdn.org/scripts/other/r ... 1.1.0-2.js

washton50 wrote:But I think the site should format for all browsers, as most of the church population would not necessarily be on the latest version.

This problem with IE8 was only recently introduced and I'm confident it will be fixed soon. Of course, the site will never format for all browsers -- that is completely impractical. But IE8 is recent enough that the site should work with it (and it always has and soon will again).

kyleq wrote:The 2.2.2 version of the calendar is solely about implementing the new global header and footer to ensure a uniform look and feel between the main lds.org site and the calendar app.

In FF 15.0.1 the Globe (language selection) and the (Name)/Tools menu are not pushed out to the left of the light blue Church Websites link. (I assume the globe is there underneath). The > at the right edge of the (Name)/Tools menu just barely shows to the right of the Church Websites link, and suspecting what it was, I was able to use it to Sign Out.

Given the number and severity of the problems reported, I wonder if it wouldn't be wise to roll it back until the problems can be fixed.

Last night at the clerks' office, using Internet Explorer 8, I couldn't make ANY of the tools work at LDS.org. The browser would just get stuck on a white screen and load nothing. Other parts of LDS.org worked fine. I tried using Windows Update to get a newer version of Internet Explorer and even went to Microsoft's web site looking for a stand-alone download but everything indicated that version 8 WAS the current version.

I considered installing something else, like Firefox, but decided I didn't have time to fiddle with this and that, since everything else I tried online was working just fine, I had no guarantee that our browser was to blame for the problem with tools at LDS.org. The way our computer is configured is likely the way the vast majority of Clerk computers are configured, so I decided the folks back in Salt Lake City had better fix this before Sunday, when people certainly won't have time to fiddle with installing a new browser.

I loaded FireFox to get the formatting correct. However, I am still unable to edit any reservations. Screen just comes up empty when I select edit reservation.

All of the Tools seemed to work this morning at home on a Mac using Safari. I also discovered that Internet Explorer 9 is only for Vista and Windows 7, not XP. But I still suspect that lots of Clerk computers are running XP.

On google Chrome the calander looks normal it even has the new headers at the top.

However, IE-8 the header looks good, but the calander is all scrabbled as previouly described by others.

washton50 wrote:I loaded FireFox to get the formatting correct. However, I am still unable to edit any reservations. Screen just comes up empty when I select edit reservation.

One topic per thread please. The topic of reservation editing issues is discussed in the Unable to add/edit reservation details thread.

See this post, "Recommended Browsers for LDS.org Tools." https://tech.lds.org/blog/531-recommended-browsers-for-ldsorg-tools

I've been seeing IE8 issues lately and wanted to make some kind of official recommendation for browsers. I think most people, if using Internet Explorer, will have IE9. However, on clerk computers that only have Windows XP, clerks can't run IE9, only IE8. Therefore to avoid issues, definitely use another browser, such as Chrome or Firefox.

johnsonth wrote:\I think most people, if using Internet Explorer, will have IE9.

Only if they have Vista or Win7. There's still a lot of WinXP machines around. I don't think that saying IE8 isn't supported is going to go over very well.

Thanks for your patience as we work through the issues. If you are able to get a screen shot* and attach it to your comments that's a big help to us. There are times when we can't duplicate the problems that you're reporting and a picture really is worth a thousand words.

We are often over whelmed by the various combinations of operating systems and browsers that are available for use. Since we can't get to all the possible combinations we use the most current versions of Firefox, Chrome and IE in the most popular combinations. Please make sure your computer is using the most up to date version possible for your operating system. (For example, the highest IE version on Windows XP is IE8 while the highest version for Windows 7 is IE9.)

*If you're on a Windows machine follow these steps for taking a screen shot: have the window open with the focus on it. Press the Print Screen button (on the top right) on your keyboard. Now open up MS Paint. Paste the image in (on Windows 7, click the Past button. On older versions, go to the edit menu and click Paste. Or just press Ctrl+V.). Now save the file. Attach it to your comments.

johnsonth wrote:See this post, "Recommended Browsers for LDS.org Tools." https://tech.lds.org/blog/531-recommended-browsers-for-ldsorg-tools ...on clerk computers that only have Windows XP, clerks can't run IE9, only IE8. Therefore to avoid issues, definitely use another browser, such as Chrome or Firefox.

Good to know. The new Lenovo computers come with Chrome, not sure about the Dells.

johnsonth wrote:I think most people, if using Internet Explorer, will have IE9.

I use an app at work that is still not compatible with either IE9 or Firefox or Chrome, only IE8 and earlier. Typically forward compatibility is the issue, not backward compatibility. Although it's nice to take advantage of new technology, given that there is a whole world out there with who knows what we probably have to be conservative. But I'm a function over form person.

craiggsmith wrote:Good to know. The new Lenovo computers come with Chrome, not sure about the Dells.

I'd expect new Dells to have Win7. They would have, or could be upgraded to IE9.

According to policy, stake president approval would be needed to install new software.

RussellHltn wrote: I don't think that saying IE8 isn't supported is going to go over very well.

Never mind the general membership. Johnsonth's own announcement says that 67 percent of clerks computers aren't supported. That doesn't seem like a very good upgrade to me.

When I go to calendar now (as administrator of stake website) all I get is a LIST of the calendars color coded down the left side of screen. I can't get it to actually open up the stake calendar.

dnickolson wrote:When I go to calendar now (as administrator of stake website) all I get is a LIST of the calendars color coded down the left side of screen. I can't get it to actually open up the stake calendar.

If you are using IE8 this issue was first reported in post #6 of this thread. You will have to use another browser until it is fixed. Firefox and Chrome are fully tested and have no problems.

dnickolson wrote:When I go to calendar now (as administrator of stake website) all I get is a LIST of the calendars color coded down the left side of screen. I can't get it to actually open up the stake calendar.

This has been previously reported and will be fixed in the next release of Calendar. Unfortunately, we were not able to get into this small release that only updated the header and footer for Calendar. Thanks for your patience.

LisaAn wrote:This has been previously reported and will be fixed in the next release of Calendar. Unfortunately, we were not able to get into this small release that only updated the header and footer for Calendar. Thanks for your patience.

Except it was this small update that broke many things. Is it not possible to roll that back until the problems are fixed?

jdlessley wrote:Firefox and Chrome are fully tested and have no problems.

I've seen a couple minor problems with Chrome and Firefox as well, but no show-stoppers.

RussellHltn wrote:According to policy, stake president approval would be needed to install new software.

But this doesn't apply if it's the standard does it?

craiggsmith wrote:But this doesn't apply if it's the standard does it?

Except what is "the standard" and who as the authority to set it? If I was to play hardball, I'd think it would be set by the desktop support folks, not the website developers. Then again, is there any requirement that clerk computers be able to access the calendar? It would be nice, but I don't think you could find a policy that says it must be so.

RussellHltn wrote:Except what is "the standard" and who as the authority to set it? If I was to play hardball, I'd think it would be set by the desktop support folks, not the website developers. Then again, is there any requirement that clerk computers be able to access the calendar? It would be nice, but I don't think you could find a policy that says it must be so.

No, I don't know of anywhere that says what the clerk computers should be able to access.

The MLS group used to govern the clerk desktop but at the beginning of the year the Church hired a new product manager (bfromm) over it. So we finally have updated instructions, updated image, etc. I think more changes are to come in this area but the current standard image on Lenovo machines now includes Chrome, and that seems authorization enough to install it on existing machines.

craiggsmith wrote:the current standard image on Lenovo machines now includes Chrome, and that seems authorization enough to install it on existing machines.

It seems ironic to me that the machines that come with Chrome are new enough that they don't have to resort to using it.

RussellHltn wrote:It seems ironic to me that the machines that come with Chrome are new enough that they don't have to resort to using it.

Definitely!