Ward Organizations - new subsections are now missing

26 postsstarted by wertdl 3,637 viewsoriginal topic

Church Employee
#1

Ward Leaders - new subsections are now missing

Over the weekend, I noticed that some new subsections (e.g.: Family History, Ward Missionaries, Technology, etc.) were added. Now, all but "Family History" are gone. What happened? I really liked this - especially because it saved me time scrolling through "Other Callings"...
Church Employee
#2
Correction: "Ward Leaders", not "Ward Organizations"
Community Administrator
#3
wertdl wrote:Over the weekend, I noticed that some new subsections (e.g.: Family History, Ward Missionaries, Technology, etc.) were added. Now, all but "Family History" are gone. What happened? I really liked this - especially because it saved me time scrolling through "Other Callings"...
For my ward, I see "Technology" and "Employment and Welfare"; for other wards in my stake, I see a variety of other new groupings ("Activities and Sports", "Family History", etc.). I don't see a lot of consistency. At the stake level, I see several new categories: "Auditing", "Employment and Welfare", "Music", and "Technology".

Not surprisingly, these new sections correspond exactly to what is in CDOL; those new sections have just appeared in CDOL as well (which is clearly why they appear in the Directory now). I imagine that the precise list depends on the standard callings that are filled in these various units.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
#4
I don't know if others are seeing this in CDOL as well, but most of our ward's other callings (except those in the new calling groups previously mentioned) are showing up under the Primary. I left feedback and someone got back to me saying it was the first they heard of it and they would check it out.
Church Employee
#5
showseason wrote:I don't know if others are seeing this in CDOL as well, but most of our ward's other callings (except those in the new calling groups previously mentioned) are showing up under the Primary. I left feedback and someone got back to me saying it was the first they heard of it and they would check it out.
This problem only affects a small group. It happens to those that somehow had a sunday school or primary teacher in the other callings. As we moved things around this odd case wasn't seen so everything else moved with the sunday school or primary teacher to their class. I'm working on a fix for these.
Church Employee
#6
wertdl wrote:Over the weekend, I noticed that some new subsections (e.g.: Family History, Ward Missionaries, Technology, etc.) were added.
They were created with our last CDOL release, in preparation for MLS 3.5.
wertdl wrote:Now, all but "Family History" are gone. What happened? I really liked this - especially because it saved me time scrolling through "Other Callings"...
It looks like there are some issues with how MLS 3.4.3 and CDOL handle changes to these positions, because there were changes to them that came up from your ward. I'm still investigating what happened.
Church Employee
#7
aebrown wrote: I imagine that the precise list depends on the standard callings that are filled in these various units.
That is correct, the Directory only shows the groups that have positions in them.

The full list of groups for a ward is
  • Bishopric
  • High Priests Group
  • Elders Quorum
  • Relief Society
  • Sunday School
  • Young Single Adult
  • Single Adult
  • Young Men
  • Young Women
  • Primary
  • Technology
  • Activities and Sports
  • Ward Missionaries
  • Employment and Welfare
  • Music
  • Facilities
  • Family History
  • Other Callings
Community Moderators
#8
My ward directory now has six primary classes listed in the filter results for ward leaders. They are CTR 4, CTR 6, Nursery, Sunbeam, Valiant 10, and Valiant 9. There is nothing unusual about the callings of members for those classes in MLS that I can see that would contribute to removing them from Primary and having them listed separately.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Church Employee
#9
JonesRK wrote:They were created with our last CDOL release, in preparation for MLS 3.5.

It looks like there are some issues with how MLS 3.4.3 and CDOL handle changes to these positions, because there were changes to them that came up from your ward. I'm still investigating what happened.

Thanks - feel free to contact me directly if needed.
Member
#10
The thing we have noticed is that the RS has callings with names that are way too long. The go over their field length and hide the name of the person in that calling.
Community Moderators
#11
JonesRK wrote:That is correct, the Directory only shows the groups that have positions in them.

The full list of groups for a ward is
  • Bishopric
  • High Priests Group
  • Elders Quorum
  • Relief Society
  • Sunday School
  • Young Single Adult
  • Single Adult
  • Young Men
  • Young Women
  • Primary
  • Technology
  • Activities and Sports
  • Ward Missionaries
  • Employment and Welfare
  • Music
  • Facilities
  • Family History
  • Other Callings
My CDOL position list looks similar, but is more like this...
  • Bishopric
  • High Priests Group
  • Elders Quorum
  • Relief Society
  • Sunday School
  • Sunday School
  • Sunday School
  • Sunday School
  • Sunday School
  • Sunday School
  • Young Men
  • Young Women
  • Primary
  • Primary
  • Primary
  • Primary
  • Primary
  • Primary
  • Primary
  • Primary
  • Primary
  • Activities and Sports
  • Other Callings
  • Ward Missionaries
  • Family History
  • Music
  • Other Callings
Yes, there are 9 Primary headings, 6 Sunday School headings, and 2 Other Calling headings. When expanded, one of the duplicates will contain the bulk of the positions, while the others only contain 1 or 2 positions each. I wonder if these "extras" are related to some of the other problems people are reporting in the thread.

I hate to be negative, but lately it seems that for everything that's getting fixed, two other things are breaking as a result of that fix. :)
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Church Employee
#12
With the updates of CDOL and MLS we've noticed a couple of small problems in Directory when displaying callings. If you'll please post a good description of the problem (a screen shot would be great!) on this thread we'll be sure and address those problems in the next release of Directory. Thanks.
QA Engineer
New Member
#13
I'm having similar problems. Is there somewhere I need to report this, or will the fix be pushed out?

Right now, I see multiple "Primary" and "Ward" categories in CDOL. In MLS, everything looks right. The "Ward" callings are actually a single custom calling in YW, but it shows up multiple times in CDOL. LDS.ORG and downloads follow the CDOL format. We are also missing the missionary organization even though I've used the standard callings for ward and full-time missionaries.

In looking through the wiki, I found a procedure to do a unit refresh and then correct the callings. This seems rather drastic and I want to make sure it will really work before I do it.

Thanks for your help.
#14
rebowes wrote: In looking through the wiki, I found a procedure to do a unit refresh and then correct the callings. This seems rather drastic and I want to make sure it will really work before I do it.
I had the same issue, duplicate callings in CDOL. Since I was unable to get a refresh I went in and removed the callings in MLS, that in turn fed CDOL and the duplicate was taken out. However it left MLS incorrect. I felt it was better to be sure CDOL was correct as it feds so many other sites. Anyway, this morning I got a message from Salt Lake: "We've seen an error in the MLS logs, so we are working with the MLS team to figure out why it isn't processing the refresh."

So they are working on it and hopefully a fix will be coming soon.
Community Moderators
#15
LisaAn wrote:With the updates of CDOL and MLS we've noticed a couple of small problems in Directory when displaying callings. If you'll please post a good description of the problem (a screen shot would be great!) on this thread we'll be sure and address those problems in the next release of Directory. Thanks.
Here ya go. If you need one with the callings expanded, I can send that privately.
Capture.jpg
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Community Moderators
#16
LisaAn wrote:With the updates of CDOL and MLS we've noticed a couple of small problems in Directory when displaying callings. If you'll please post a good description of the problem (a screen shot would be great!) on this thread we'll be sure and address those problems in the next release of Directory. Thanks.
This issue no longer appears in Directory:
jdlessley wrote:My ward directory now has six primary classes listed in the filter results for ward leaders. They are CTR 4, CTR 6, Nursery, Sunbeam, Valiant 10, and Valiant 9. There is nothing unusual about the callings of members for those classes in MLS that I can see that would contribute to removing them from Primary and having them listed separately.
However CDOL has the same issues:
CDOL 9-5-12.jpg
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JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Church Employee
#17
Directory lists what CDOL has listed so if there are duplicates in CDOL you'll see them in Directory. If your Directory listing doesn't mirror CDOL then the problem is in Directory. If Directory matches CDOL but is still incorrect then we need to look to CDOL.

I've forwarded this thread to the CDOL group to see if we can figure out where the problem is. Thanks for all the input.
QA Engineer
Community Moderators
#18
LisaAn wrote:Directory lists what CDOL has listed so if there are duplicates in CDOL you'll see them in Directory. If your Directory listing doesn't mirror CDOL then the problem is in Directory. If Directory matches CDOL but is still incorrect then we need to look to CDOL.
It's the various organization "headings" that need the focus of the development team(s). For example, in my ward's Local Unit Directory (screen shot attached) all of the Sunday School callings are properly nested under ONE Sunday School heading, instead of six as shown in my unit's CDOL.

However, the Primary in my Local Unit Directory shows two Primary headings which is an improvement over our CDOL's nine. What's funny is the one Valiant 9 instructor position that appears by itself under the 2nd Primary heading (see attached) is NOT listed by itself in the CDOL.

As far as I can tell, all the names and callings in the Local Unit Directory match the CDOL, but there doesn't seem to be any rhyme or reason what's producing the multiple headings in each of the listings.
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Church Employee
#19
We are working on this. Part of the problem is that we released some changes in preparation for MLS 3.5, but since we have found some issues with MLS 3.4.3 that we didn't see in testing :(
Member
#20
I didn't see Boy Scouts mentioned in any of the previous postings or see it in anyone's screenshots. I assume that's a valid category? Boy Scouts shows up in our CDOL.
cdol.jpg
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Also, we have two Beehive classes (20 girls) and so have two presidencies. They all appear in CDOL correctly
beehive.png
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but the second beehive class presidency shows up as a separate 'young women' category in the directory.
yw.jpg
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The first YW category contains all the adult leaders and all the class presidencies except the 2nd beehive class presidency. It sounds like this is essentially the same problem others are having and is caused by the upcoming transition to MLS 3.5. This postmentions the new 3.5 update.
Member
#21
Hmm, sometimes my screenshots show up very tiny, like the first boy scouts shot above and sometimes they're normal size, like the beehive list. I didn't do anything different when capturing the screen. They're saved as PNG, which is a smaller filesize than JPG, so I'm not sure if that causes the problem. Here's the same boy scouts shot saved as JPG so I can test whether it will display normal size or not.
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Most of the previous posts on this thread with screenshots show them at full resolution and they're JPG files.
Member
#22
sasgrw wrote:Hmm, sometimes my screenshots show up very tiny, like the first boy scouts shot above and sometimes they're normal size, like the beehive list. I didn't do anything different when capturing the screen. They're saved as PNG, which is a smaller filesize than JPG, so I'm not sure if that causes the problem. Here's the same boy scouts shot saved as JPG so I can test whether it will display normal size or not.

Yup, the JPGshows full resolution whereas the PNGdoes not.
Church Employee
#23
sasgrw wrote:I didn't see Boy Scouts mentioned in any of the previous postings or see it in anyone's screenshots. I assume that's a valid category? Boy Scouts shows up in our CDOL.
The list I gave was the top level categories. Boy Scouts is the old MLS 3.4.3 organization. It should be Scouting and be under Young Mens.
sasgrw wrote: Also, we have two Beehive classes (20 girls) and so have two presidencies. They all appear in CDOL correctly
but the second beehive class presidency shows up as a separate 'young women' category in the directory.
That is because the directory only shows the top level categories.
Member
#24
sasgrw wrote:Also, we have two Beehive classes (20 girls) and so have two presidencies. They all appear in CDOL correctly but the second beehive class presidency shows up as a separate 'young women' category in the directory.
JonesRK wrote:That is because the directory only shows the top level categories.

Sorry for being dense but I don't see how having two YW categories is related to top level categories. Shouldn't there only be one YW category?
Church Employee
#25
sasgrw wrote:Sorry for being dense but I don't see how having two YW categories is related to top level categories. Shouldn't there only be one YW category?
Currently the directory uses the top level category and the category instance to determine what to display. Originally that worked great because we didn't have the concept of nested categories. Now they see Young Women instance 1 for the all the adult leaders and the youth presidencies of the first class. And they see Young Women instance 2 for the second Beehive class. It is because the instance number is coming from the actual category and the name is coming from the top level category. As some point they will need to update how they display the categories.
Church Employee
#26
We've done a code review on Directory for this issue and believe that Directory is displaying and will display these changes in CDOL and MLS correctly (reference 1496).
QA Engineer