Lost access to clerk.lds.org

Hi all,

I had been going to lds.org/leaders or clerk.lds.org, but all of a sudden a few weeks ago it just started to give me an "Accessed Denied" page. I also don't have the link for clerk resources under my name when I log in.

I checked to make sure that my calling was correct in MLS, and it still is the standard calling. Any ideas what could be going on or how to resolve?

What is your calling? I'm an STS and I can't get to clerk.lds.org, but I can to lds.org/leaders.

Can you log into the CDOL and verify your calling in there? That's what counts.

Finance clerks don't have rights to the leader or clerk resources applications.

JonesRK wrote:Finance clerks don't have rights to the leader or clerk resources applications.

The Access Table does not indicate that Finance Clerks don't have rights to leader or clerk resources. On the Clerks Resources page under Other > Access Table, the roles listed don't actually show the Finance Clerk per se, but it does show access for the role of "Assistant Ward Clerk". The Finance Clerk is an Assistant Ward Clerk. Where do you see that the Finance Clerk does not have rights under Clerk Resources?

genman wrote:The Access Table does not indicate that Finance Clerks don't have rights to leader or clerk resources.

What table are you looking at? The Callings with Leader Portal access makes it quite clear that while "Assistant Clerk" has access, "Assistant Clerk - Finance" does NOT.

genman wrote:The Access Table does not indicate that Finance Clerks don't have rights to leader or clerk resources. On the Clerks Resources page under Other > Access Table, the roles listed don't actually show the Finance Clerk per se, but it does show access for the role of "Assistant Ward Clerk". The Finance Clerk is an Assistant Ward Clerk. Where do you see that the Finance Clerk does not have rights under Clerk Resources?

When the Access table says "Assistant Ward Clerk" it is referring to the specific calling (in MLS and CDOL) with that exact name. Financial clerks are generally recorded with the calling "Assistant Ward Clerk - Finance" which is a different calling (as far as MLS and the online applications are concerned). Any calling not listed in the access table does not have any rights.

RussellHltn wrote:

genman wrote:The Access Table does not indicate that Finance Clerks don't have rights to leader or clerk resources.

What table are you looking at? The Callings with Leader Portal access makes it quite clear that while "Assistant Clerk" has access, "Assistant Clerk - Finance" does NOT.

He's looking at the Access Table, which is accessible from either Leader Resources or Clerk Resources on the Other menu. That table does indeed indicate that Finance Clerks don't have access, but only by omission (which is not the clearest way to communicate it). When you open the dropdown list of roles, you'll see that there is an entry for "Assistant Clerk" and "Assistant Clerk-Membership" but no entry for "Assistant Clerk-Finance". That's subtle, but does show that finance clerks have no access at this point.

The assistant ward clerk - finance is differentiated from assistant ward clerk for the purposes of granting permissions on the various church websites and applications. Ryan is correct. The assistant ward clerk - finance does not currently have rights to the leader or clerk resources. Once the finance applications are developed they will have access. That access will be limited to those functions necessary for finance duties.

There are other threads discussing this issue in regards to assistant ward clerk - finance vs assistant ward clerk. If your calling was as an assistant ward clerk but your primary responsibilities are in the finance area you may want to discuss with your bishop being added to the position of assistant ward clerk in MLS. This is what I had to do since I have responsibilities that are not just limited to finances.

jdlessley wrote:If your calling was as an assistant ward clerk but your primary responsibilities are in the finance area you may want to discuss with your bishop being added to the position of assistant ward clerk in MLS. This is what I had to do since I have responsibilities that are not just limited to finances.

Which begs the question - can the bishop authorize it or does the stake need to weigh in on this?

RussellHltn wrote:Which begs the question - can the bishop authorize it or does the stake need to weigh in on this?

I see no reason why the bishop can't authorize this. The stake simply calls and sets apart assistant clerks. There is no calling in the handbook for anything more specific than that -- the specific assignments of "membership" or "finance" are simply assignments that may be adjusted by the ward clerk and/or the bishop.

eblood66 wrote:"Assistant Ward Clerk" it is referring to the specific calling... "Assistant Ward Clerk - Finance"..is a different calling

I've never actually seen a case where there is an Assistant Ward Clerk who is not designated as the Membership or Finance Clerk. Not sure what exactly they would do, unless they serve as a substitute for a Ward Clerk or Membership or Financial Clerk who travels a lot. If not that, there doesn't seem to be much handbook guidance in what their duties would be, and thus what access they would need.

genman wrote:I've never actually seen a case where there is an Assistant Ward Clerk who is not designated as the Membership or Finance Clerk. Not sure what exactly they would do, unless they serve as a substitute for a Ward Clerk or Membership or Financial Clerk who travels a lot. If not that, there doesn't seem to be much handbook guidance in what their duties would be, and thus what access they would need.

I've seen it on several occasions:

• When an assistant clerk's main role is historical or statistical, but there is no designated assignment for that (that can happen when there are lots of clerks in a ward);
• When they do a variety of tasks, including helping any of the other clerks;
• When there's only one assistant who does membership, financial, and other tasks (in this case they might be given multiple standard callings, but right now an assistant clerk can do everything online that a membership clerk can do and more than a financial clerk can do).

But as for the handbook, it's assistant clerks that are discussed, mostly in general terms. It doesn't really say anything about membership clerks. Even for finances, the references are to a "clerk assigned to finances." That's just one of the various assignments an assistant clerk can have, and an assistant clerk can have multiple assignments.

I was called and set apart as an "Assitant Ward Clerk - Finance". However do to having past experence as a Ward Clerk I have extensive knowledge that our current Ward Clerk does not have. Hence he relies on me for many things, just like many other clerks whos main responsibility is finances.

To enable me to have access to the internet resources, we flaged my postion in MLS both as "Assistant Ward Clerk" as well as "Assistant Ward Clerk-Finance". We did not have to ask for permission as we (as Clerks) control who has what rights in MLS. Our Bishop is to busy to have to worry who has what rights in MLS, so he has deligated this down to us.

Thank for the responses. That makes sens now as I was the membership clerk but changed to the finance clerk. The clerk must have gone in and made the change around that time.