Editing contact information through website

13 postsstarted by aclawson 2,455 viewsoriginal topic

Senior Member
#1
According to the access table I should be able to edit the contact information of other members through lds.org but I cannot find the menu option that will allow me to do this.

For that matter, are members allowed to change their own address through lds.org anywhere?
Community Administrator
#2
aclawson wrote:For that matter, are members allowed to change their own address through lds.org anywhere?

Generally, no. Clerks can change it though the Leadership portal, but that's not available to rank-and-file members.

Your ability to changes other's contact information will depend on your calling and having it recorded correctly in MLS.
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Community Moderators
#3
aclawson wrote:According to the access table I should be able to edit the contact information of other members through lds.org but I cannot find the menu option that will allow me to do this.
If you have the appropriate standard calling in MLS then you will find two locations to edit contact information. The first is in the Directory. That contact information is only for the phone numbers and e-mail addresses. The second is in Clerk Resources. Go to Membership | Member List and locate the member to edit. With the member's page displayed click the Edit link next to "Contact Information" on the "Individual" tab. Editing the address for any member of a household is an edit for the entire household as is an edit for the household phone and household e-mail.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Senior Member
#4
I have no edit link next to contact information, though as an assistant ward clerk the access table https://www.lds.org/mls/mbr/access-table.html?lang=eng shows that I should have this access.

Since I'm both an assistant ward clerk and an assistant stake clerk I'll betcha that I've encountered a bug with the access tables.
Church Employee
#5
aclawson wrote:I have no edit link next to contact information, though as an assistant ward clerk the access table https://www.lds.org/mls/mbr/access-table.html?lang=eng shows that I should have this access.

Since I'm both an assistant ward clerk and an assistant stake clerk I'll betcha that I've encountered a bug with the access tables.
Also finance clerks don't have rights in Clerk Resources, so the only rights you are getting are the assistant stake clerk rights.
Senior Member
#6
JonesRK wrote:Also finance clerks don't have rights in Clerk Resources, so the only rights you are getting are the assistant stake clerk rights.

Which assistant ward clerks have access as indicated in the access table?
Community Administrator
#7
aclawson wrote:Which assistant ward clerks have access as indicated in the access table?

I does this answer the question?
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Senior Member
#8
Not really.

Members with the following callings have access to the Leader Portal:
Assistant Clerk - Membership
Assistant Clerk

Some callings do not currently have access but will have access in the near future. These callings include:
Assistant Clerk - Finance


What is an assistant clerk who isn't an assistant clerk-finance or an assistant clerk-membership, and why would an undesignated clerk have access that a designated one does not? Finance clerks deal with addresses all the time when checks (and EOY statements) get mailed out. If we are re-designated as generic assistant clerks would that give us the necessary access?
Senior Member
#9
The official runtime access list is found in the help section of lds.org: https://www.lds.org/mls/mbr/access-table.html?lang=eng

When you select the role your choices are:

Ward Clerk
Assistant Ward Clerk
Assistant Ward Clerk - Membership

On that list I didn't immediately spot any differences between AWC and AWC-M, so it would seem logical that since I am an AWC I should have access to what is indicated in that table.
Community Administrator
#10
aclawson wrote:On that list I didn't immediately spot any differences between AWC and AWC-M, so it would seem logical that since I am an AWC I should have access to what is indicated in that table.

But you are not an Assistant Ward Clerk; you are an "Assistant Ward Clerk - Finance". It may not make sense to you that you would have fewer rights as an AWC-F than as an AWC, but in the access rights for web applications on LDS.org, that's the way it is done.

The assumption seems to be that an AWC-F is focused on finance issues, and does not necessarily have any responsibilities for membership issues. The solution for now is to have your calling listed as AWC, since AWC-F currently has no access to any applications on LDS.org. Or you can be given both callings if your bishop would like you to perform membership-related duties in addition to your finance duties.

You're not the first one to wonder about this odd bit of terminology; see:
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Senior Member
#11
Will switching to AWC from AWC-F break anything?
Community Administrator
#12
aclawson wrote:Will switching to AWC from AWC-F break anything?
It won't break anything right now. But at some point there will be features on LDS.org that are specific to financial clerks, so if you simply change from AWC-F to AWC you run the risk of missing out on those features when they come out. Also, if you cease to be listed as AWC-F on the Directory's leadership listing, some ward members may have difficulty figuring out who is the financial clerk.

I have a similar situation at the stake level, and our stake chose to list me as both AWC and AWC-F.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Moderators
#13
To solve the issue of online applications access I have been entered into MLS with both the AWC and AWC-Finance positions. I was called as an assistant ward clerk with responsibilities for finance, technology, and to assist the ward clerk as needed. This necessitated the dual positions in MLS to grant access to sites and applications for these responsibilities. So far this has not created any problems either in access to sites and applications or for ward members using the online directory.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?