Email uses full name rather than perferred name

Didn't see this in any other thread, but as Ward Clerk, I recently sent an email message to all members of our Ward and the email message used my full name(first, middle, last) in the "From" rather than my preferred name.

Why is that? In some cases, member may get an email from someone they do not recognize because the person might not go by their full name.

Thanks,

Jeff Spector

This has been reported in other threads. See:

• "Send A Message" uses Full Legal Name instead of Preferred Name in"From" field
• Full name on email to ward

In particular, this post from that last thread should give you the solution to this problem.

Thanks, that worked!!!!