Birthday list will not load/update - I get failed with error "500"

4 postsstarted by wesnance 2012-08-05 17:09 UTC2,003 viewsoriginal topic

New Member

#1
2012-08-05 17:09 UTC

I am getting an error: "LDS.org was not able to process the request. Failed with error 500. Please try again." I have tried multiple times with both iPad and iPhone. I removed LDS tools from iPhone and reloaded but still got the same error. I am using version 2.0.3

Anyone know what this means or how to get around this error?

manielsen2002

New Member

#2
2012-08-05 19:25 UTC

DOB Not Showing on Leader Access

I'm having a similar problem, after having to clear all data and update my iPhone the birth dates and age do not show anymore. I can still see the other leader information but not the birth date and age.

russellhltn

Community Administrator

#3
2012-08-05 19:28 UTC

Is this the same problem as reported in LDS Tools crashes when updating? Are you also an Executive Secretary?

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

combblai

New Member

#4
2012-08-12 15:33 UTC

Access levels has apparently changed

Ward Executive Secretaries along with others have now been denied access to the bishops action and interview list on the iOS.

Since Ward Executive Secretaries are the key person in most wards in helping the bishop and counselors keep up with these actions items such as youth interviews and temple recommend interviews, I hope the Brethern reconsider this decision.