Tech Forum Archive

Ward clerk-membership

3 postsstarted by DIXRAY 1,300 viewsoriginal topic

DIXRAY
New Member
#1
I am not able to update data, consistently, when i update some of the names will disappear,but there are names that i have sent to other wards, and they will not go off my phone. Their other wards have already recieved the records, but it will not go off my phone,even when i have deleted the data and they update again. Also turned off left for a couple of minutes and restart and update they are still there. What do i do?
russellhltn
Community Administrator
#2
How long have you waited? It's possible that some kind of handshake has to take place with the ward's MLS first.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
DIXRAY
New Member
#3
These names are not in our wards directory any longer, but will NOT come off the iphone. Some have been out of the ward for a month or longer.