Changed wards - New directory?

5 postsstarted by deveechurchy 1,536 viewsoriginal topic

New Member
#1
I switched wards and my records have already been received by my new ward, but on LDS tools it still lists the directory for my old ward. How can I switch this?
Senior Member
#2
It sometimes takes a day or two for everything to get synchronised. Make sure any callings that you have are entered in MLS in your new Ward, as I believe they are normally lost when changing units.
Community Administrator
#3
Admin note: Moved thread to Directory as this doesn't apply to this site.

Based on the Moved, records moved and received into new ward, but not on LDS.Org, yet thread, the changeover is quite slow for some reason. I haven't seen an explanation.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#4
Normally as soon as the ward clerk enters your information into the new ward there could be up to a day delay before the directory is switched to your new ward. Anything longer than that is probably a sign of a problem with your account not getting the new information.

I'll bet your account is fixed now. :)
Church Employee
#5
deveechurchy wrote:I switched wards and my records have already been received by my new ward, but on LDS tools it still lists the directory for my old ward. How can I switch this?
If it is just LDS tools, you need to tell it to sync the data. You can check on lds.org/directory to see if that shows your correct ward.