Tech Forum Archive

Duplication of names is Directory

5 postsstarted by kirtkennedy 2,007 viewsoriginal topic

kirtkennedy
Member
#1
On version 2.0 I "Updated Data" and now see duplications of some names in the Directiory. I looked for similarities to see if I could see a pattern but could see none.
I don't want to delete and reinstall the app because I will loose all my custom lists and notes. Any ideas?
aebrown
Community Administrator
#2
kirtkennedy wrote:On version 2.0 I "Updated Data" and now see duplications of some names in the Directiory. I looked for similarities to see if I could see a pattern but could see none.
I don't want to delete and reinstall the app because I will loose all my custom lists and notes. Any ideas?
You posted this originally in the Directory forum, but it doesn't sound like you're using the Directory. It sounds like LDS Tools for iPhone/iPad, since it's LDS Tools that has the "Update Data" feature, and LDS Tools for iOS has the problem you mention.

See this thread: Duplicate households listed on LDS tools 2.0 (Member w/Non member spouse)
Questions that can benefit the larger community should be asked in a public forum, not a private message.
kirtkennedy
Member
#3
Thanks, I noticed that after I posted. Thanks for the quick response.
russellhltn
Community Administrator
#4
Sounds like the issue reported in the Duplicate households listed on LDS tools 2.0 (Member w Non member spouse) thread.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
aebrown
Community Administrator
#5
RussellHltn wrote:Sounds like the issue reported in the Duplicate households listed on LDS tools 2.0 (Member w Non member spouse) thread.
Yep. That's why I posted a link to that very thread in my post. :)
Questions that can benefit the larger community should be asked in a public forum, not a private message.