LDS Tools....I moved

3 postsstarted by JessicaNewton 1,540 viewsoriginal topic

New Member
#1
Hello. I have downloaded LDS Tools and have since moved but am wondering how I change my directory to my new ward instead of my old ward? Please help!!
Church Employee
#2
Have you confirmed with your clerk in your new ward that your records have been moved? If they are still in your old ward you will still get the directory for that ward.
Michael Welling
Department Apps
Global Service Center
1-855-LDS-HELP

Have you tried finding your answer on the LDS Tech Wiki?
Community Administrator
#3
There are various reports that the new directory and LDS Tools are slow to recognize a move in wards.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.