Official Communications Library unavailable?

3 postsstarted by jasonhyer 1,161 viewsoriginal topic

Member
#1
Has anybody had trouble lately getting access to the Offical Communications Library in the Resources section of Clerk and Leaders tools? The URL that it points to is lds.org/letters but I can't even ping that URL. It says that the URL doesn't exist.
Jason Hyer
Community Administrator
#2
jasonhyer wrote:Has anybody had trouble lately getting access to the Offical Communications Library in the Resources section of Clerk and Leaders tools? The URL that it points to is lds.org/letters but I can't even ping that URL. It says that the URL doesn't exist.
You con only ping domains, not paths within a domain; that may be the reason you are getting an error (depending on how your ping utility works).

If you go to lds.org/letters in a browser, you'll find that you are redirected to letters.lds.org/letters (possibly after signing in, if you weren't already signed in to lds.org). It works fine for me in a browser, and I can ping letters.lds.org and I get a healthy response.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Church Employee
#3
The link should be fixed now. Reply back if you still see problems with that link.
Developer, Core Systems and Services
http://clerk.lds.org