File download failed

2 postsstarted by kcook345 2012-04-21 00:27 UTC2,080 viewsoriginal topic

New Member

#1
2012-04-21 00:27 UTC

When I try running the FamilySearch Indexing application, I get an update box, then message in the details that indicates "File download failed".

Happening on two computers.

How do I fix this?

-kc

danpass

Senior Member

#2
2012-04-21 01:48 UTC

kcook345 wrote:When I try running the FamilySearch Indexing application, I get an update box, then message in the details that indicates "File download failed".

Happening on two computers.

How do I fix this?

-kc

I just checked and had no problem loading the application, completing and submitting a batch. Try again and if you continue to have problems, you should call FamilySearch Support.