Ward Calendar Administrators, added by name, cannot be deleted.

In a rush to give Ward Website Administrator authority, due to a recent change in bishopric, several individuals were given administrator authority (by name) while we waited patiently for the callings to be updated, which would grant administrator roles quid-pro-quo.

It is time to remove the "granted by name" administrators to allow the default callings and authorities to take over. Unfortunately the "delete" (red-x) is not processing the four members given admin by-name.

Suggestions?

Is a default administrator the one trying to delete the individuals by name from the administrator list? Only default administrators have the ability to add or delete other administrators.

I have this same issue. I am listed as a default admin (Asst. Stake Clerk Tech Spc.) but I am also listed as an admin who was added by name, not by calling. When I click the red x, it just spins and spins. At first I thought it wasn't working because I was trying to delete myself but I also had a counselor in the stake presidency (who is also an admin by calling) try it and it does the same thing for him.

I've been working on this issue in our test environment and have not found a way to reproduce the problem. We are continuing to focus on this issue as one of our top priorities. I'll post an update once we find a solution.

BroArtey and AndersonP I'd like to get a little more info from you in order to aid my testing. Will each of you send me a private message here on the forum with the information copied from http://lds.org/header? After signing in copy all the information displayed and paste it into a message.

I just tried it at about 4:35 p.m. (Mtn. Time) and it worked perfectly. Thanks

I have mistakenly added the all the Stake high counselors to admin by calling (Please note I am Stake Executive secretary ( default admin) , when i am trying to delete the Stake high counselor by clicking red X , It just spins and spins and it is still spining while i am writing this issue.

Can someone please help me.

victorvvk wrote:I have mistakenly added the all the Stake high counselors to admin by calling (Please note I am Stake Executive secretary ( default admin) , when i am trying to delete the Stake high counselor by clicking red X , It just spins and spins and it is still spining while i am writing this issue.

I have duplicated this problem for my stake. I'm glad I chose an obscure calling that I know our stake will never fill, so it doesn't hurt for us to have an extra administrator assignment to a calling that has no person in it. But indeed, when I try to remove that entry from the Administrator list, I get an eternal spinner. And the same thing happens with an administrator added by name. It appears that at this point there is simply no way to remove any entry from the Administrator list.

It appears that the DELETE request to the web service at https://www.lds.org/church-calendar/ser ... /adm/<unit number>/delete/ is failing with a 500 Internal Server Error.

I'll make sure the development team sees this issue.

Thank you so much

aebrown wrote: It appears that at this point there is simply no way to remove any entry from the Administrator list.

I have tested this with the latest calendar update, and it has been fixed.

I'm trying to delete an administrator by name. I've tried a couple of times over the last few days and I get the eternal spinner. Is it broken again? I've never tried this before. I am a default admin. I've tried it with Safari Mac, Firefox Mac, and Chrome Mac. All have the same problem. The Windows box isn't on at the moment, so I haven't tried Windows browsers.

I'll PM kyleq with my header information.

I am in the Bishopric and have Default Admin rights. I added several "Administrators" by Calling and cannot delete them now.

Clicking the Red X just spins forever.

Any help would be appreciated.

Thanks

mikedunne wrote:I am in the Bishopric and have Default Admin rights. I added several "Administrators" by Calling and cannot delete them now.

Clicking the Red X just spins forever.

It does appear that the problem reported earlier in this thread has resurfaced. When I look at the issue in developer tools, I see the exact same error message:

aebrown wrote:It appears that the DELETE request to the web service at https://www.lds.org/church-calendar/ser ... /adm/<unit number>/delete/ is failing with a 500 Internal Server Error.

I also cannot delete administrators- thinking wheel spins indefinitely.
I am a default admin, ward clerk.

Any workarounds/fixes to delete added admins?

jeremygreer wrote:I also cannot delete administrators- thinking wheel spins indefinitely.
I am a default admin, ward clerk.

Any workarounds/fixes to delete added admins?

I've reported the reappearance of the problem to the developers. The problem is clearly on the server side, and I can't imagine how there could be any workaround. We'll just have to wait for a fix.

Thanks for reporting this issue. I added this as a bug for developers to fix in an upcoming release. I also noted the issue in the help topic about adding/removing administrators.

I am experiencing the same problem as described earlier. I am trying to delete an administrator that I added earlier, by name. When I click on the red "X" all I get is a spinning wheel. Tried several times. Please help!

barwillhansen wrote:I am experiencing the same problem as described earlier. I am trying to delete an administrator that I added earlier, by name. When I click on the red "X" all I get is a spinning wheel. Tried several times. Please help!

This was only logged as an issue 6 days ago, and there has been no update to the calendar in that time. We'll just have to wait until a fix can be made and deployed.