Member Moved Can't Find Donations From Past Years (HELP)

3 postsstarted by scworkman 2012-04-10 19:59 UTC1,072 viewsoriginal topic

New Member

#1
2012-04-10 19:59 UTC

I have a member that moved out of the state and now that the April 15th tax deadline looms needs a copy of the end of year statement. I know that I cannot print one because they are not a member of the unit. However I am unable to find them as a donor in any of the years past either. I know they were donating while they lived in my ward....

Is it normal that I can't find anything?

russellhltn

Community Administrator

#2
2012-04-10 20:17 UTC

I think what you want is Official Tax Statement. You should be able to print it, even if the person is no longer in your ward. See here for more details.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

aebrown

Community Administrator

#3
2012-04-10 22:57 UTC

You may also want to go to Add/Update Donors and search for the donor to make sure that the donor record has not been hidden. If it has, change the record to "Visible".

Questions that can benefit the larger community should be asked in a public forum, not a private message.