Not able to upload images

4 postsstarted by rekips 14,225 viewsoriginal topic

New Member
#1
I am trying to upload pictures to my newsletter. I have tried a couple different formats and have made sure that the file was small enough. Each time I get an error message with a note that the image type is not allowed. I've tried with jpeg and png. I've tried using Chrome and Firefox.
Community Moderators
#2
I just tried adding images to an article. All were successful. I tried the format types .jpeg, .png, .jpg, .bmp, and .TIFF. I did not change any of the native sizes for uploading. The largest was 1.72 MB (1545 x 1024 pixels).

I am using FF 11.0.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Member
#3
To be clear, are you adding an "Attachment" or are you trying to use the "Insert Image" function in the body of the message?

Review the wiki: https://tech.lds.org/wiki/Creating_arti ... Newsletter
Image file types are not listed as allowed types for attachments, but they are allowed if you "Insert Image" in the body.
New Member
#4
Bingo. That was exactly the problem. Thank you SO much!