How to Order "Temple Interview Book"?

16 postsstarted by iama8oy 11,146 viewsoriginal topic

New Member
#1
Hi Our bishop asked me to order a temple interview book.
Does anyone know how to order it?
I didn't see it in lds online store.

thanks.
BENNY 爱 JENNY
Ashfield Ward, Harbour Stake
Community Administrator
#2
IaMa8oY wrote:Hi Our bishop asked me to order a temple interview book.
Does anyone know how to order it?
I didn't see it in lds online store.

There's an order form in your previous temple recommend book.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Moderators
#3
Are you talking about the Temple recommends binder or the contents of the binder, such as temple recommends and the recommend interview sheet?

The binder is item 09498000. Instructions for Issuing Recommends to Enter a Temple, item 04139000, is the sheet that includes the list of questions asked in a temple recommend interview.The temple recommend Book 1, Book 2, and Book 3 are not listed for my calling, assistant clerk. I am guessing that only the bishop can order them through the online store. There is a form, item 09500000, to order the complete binder with contents. A ward clerk in the U.S. can order the books but must call Distribution Services at 1-877-295-0003. I do not know what number to call in Australia. I suspect there is a unique number available when you log onto the LDS Online Store for your area. Call that number. You do not need to know the item number to order it.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#4
I noticed that there is a phone number on the order form: 1-800-537-5971. However, I will try the number suggested by jdlessley first and hope that will allow me, the ward clerk, to order the book as requested by my bishop.
Senior Member
#5
fadeleon wrote:I noticed that there is a phone number on the order form: 1-800-537-5971. However, I will try the number suggested by jdlessley first and hope that will allow me, the ward clerk, to order the book as requested by my bishop.
Recommend books, the instructions for issuing recommends and binders are all available to order in the online store. If you have an appropriate calling (bishopric, ward clerk or assistant ward clerk) you can view and order these items after logging in (note that you have to log in again in the store even if you were already logged into lds.org). Once you are logged in, select Units and Callings > Wards, Branches, Stakes and Districts from the menu and then select Recommends from the left bar.
New Member
#6
We tried to order Book 2 Recommend for Living Ordinances, but the Online Store says it is discontinued. We need to issue a recommend to a sister who is going to get her Endowment. What do we do and why is that book discontinued?
Rod Kemsley
Houston
New Member
#7
Brothers, I need help, as a stake clerk I am unable to order a temple recommend interview book at www.store.churchofjesuschrist.org and so are all of the clerks in my stake. Why? What's happening? Most importantly how do we order them?
Church Employee
#8
kiffash wrote:....Why? What's happening? Most importantly how do we order them?
You most likely won't get an answer here, but it might be worthwhile to email or call the store customer service to find out = https://store.churchofjesuschrist.org/usa/en/contact
Community Administrator
#9
I'd also consider calling support.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#10
I would not expect that anyone at the stake level would be able to order a temple recommend book, since the stake does not issue recommends.
Dana Repouille, Plattsmouth, Nebraska
Senior Member
#11
Hmmm. With my current calling as Branch President, when I log onto store.churchofjesuschrist.org, I can order "Book 2 Recommend for Living Ordinances" (however, it does state "Availability: Available for delivery after Nov 30, 2019"). Same thing for "Book 1 Temple Recommend".

Once I used another unit's Temple Recommend book (long story), and it seemed to have worked fine. I don't know if this is officially ok, but you might consider that while waiting for the new recommend book to arrive, if it's a time issue. And since it's very easy to overlook (oops, that's the last page of recommends in the book, now what?), a reminder to all Bishops in your Stake to proactively order new books, is never a bad idea.
Senior Member
#12
BrianEdwards wrote:Hmmm. With my current calling as Branch President, when I log onto store.churchofjesuschrist.org, I can order "Book 2 Recommend for Living Ordinances" (however, it does state "Availability: Available for delivery after Nov 30, 2019"). Same thing for "Book 1 Temple Recommend".
I don't have any special knowledge, but I wonder if the books are unavailable while they are updated to include the new recommend questions. That's just a guess, though.
Senior Member
#13
BrianEdwards wrote:And since it's very easy to overlook (oops, that's the last page of recommends in the book, now what?), a reminder to all Bishops in your Stake to proactively order new books, is never a bad idea.
As ward clerk, I keep a spare of each book in the locked file cabinet in the clerk's office (we have 2 binders and 2 active sets for our ward, stored in a different drawer in the locked file cabinet). When one runs out, I pull my spare and order another spare. Our bishopric counselors are good to tell me when they pull the spare if I am not available at the time.

FWIW, I do the same with printer cartridges and sacrament cups. I'm a quality engineer and this gives me a "pull signal" of when to order while providing a cushion in our supplies (I don't like the stress when we find out on Sunday Morning we used the last of the sacrament cups last week and no one bothered to tell me...).
Community Moderators
#14
BrianEdwards wrote:Once I used another unit's Temple Recommend book (long story), and it seemed to have worked fine.
This will usually work if you borrow from another unit in the same stake. Otherwise, the stake may have trouble activating the recommend.
New Member
#15
Adding to this topic, we've been guided by our Stake President to make sure we're using the most current books, any easy way to tell what edition or version we have?
Member
#16
The entire Temple Recommend book issue has caused quite the mess in our YSA Stake with many living ordinances taking place in December and 25 of those from one ward.
1. Bishops could not get recommend books (back ordered pretty much since conference)
2. Those who were able to get books, they were not assigned to the unit upon shipping so we could not activate the recommends at the Stake Level.
4. Bishops who borrowed several sheets of recommends from other wards, we could not activate those at the Stake level.
5. No sense of urgency at HQ to solve the problem or help us get the books/ recommends assigned/activated in a timely manner. All GSC could do was file a ticket for some other level to take care of and no ability to escalate since endowments and weddings were happening in a few days. (GSC rep yesterday said he would put a note to try to get it activated quicker) . Have not heard it it happened. Couple went to Temple today.

It appears that the Temple can deal with some of these cases except when the recommend comes from a book that has not been assigned to a unit.

Sigh... It has been a crazy two weeks in December because of this issue.