Tech Forum Archive

Attachments not available in Internet Explorer

6 postsstarted by semicolon 2,854 viewsoriginal topic

semicolon
New Member
#1
I created a test newsletter while in Firefox with a PDF attachment. I then opened the same newsletter in Internet Explorer using a different log in. The newsletter is there, but the attachment link will not expand to provide access to attachment. Firefox works fine.

I saw that image uploading was limited in IE but not the opening of attachments in an existing newsletter

Using
Firefox 11.0
and
IE 9.0.8112.16421
Update version 9.0.5

Image
I am a Website admin
aebrown
Community Administrator
#2
The problem with IE expanding the attachment bar is caused by a JavaScript error:

Code: 

Message: 'console' is undefined
Line: 27
Char: 4
Code: 0
URI: [URL]https://beta.lds.org/member-news/resources/script/member-news.js[/URL]
Questions that can benefit the larger community should be asked in a public forum, not a private message.
mandjreid
New Member
#3
I was about to report the very same problem -- the expand feature for seeing the attachments doesn't work for IE 8, but it does in Firefox 7. I tested that as an Admin, Publisher and general user.
cognifloyd
Member
#4
This is listed in the "Known Limitations" page: http://tech.lds.org/wiki/Known_limitati ... Newsletter
When uploading images, you must use Chrome or Firefox (rather than Internet Explorer).
aebrown
Community Administrator
#5
cognifloyd wrote:This is listed in the "Known Limitations" page: http://tech.lds.org/wiki/Known_limitati ... Newsletter
Actually, it's not listed there. That simply says that uploads are not supported with IE. But this thread is discussing downloads, which are inaccessible in IE for a totally different reason.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
cognifloyd
Member
#6
Heh. My bad. ;)