Why am I getting emails...

Why am I getting emails everytime someone else joins or leaves a project? I have not received them until yesterday. I have received about 75 of them in the past 12 hours and they keep coming.

I have disabled "Receive Team Emails" under Projects, Profile for now. It would be great if you could suppress these types of emails specifically, and still receive Team Emails. Way too much noise.

bradh wrote:Why am I getting emails everytime someone else joins or leaves a project?

You should only be getting emails for projects that you are a member of. The Local Unit Application Beta Testing project is getting a lot of activity recently, so if you are a member of that project, you'll be getting a lot of emails.

bradh wrote:I have not received them until yesterday.

Did you recently join a project? Or have the project(s) you are a member of been stable until yesterday? Those are the most likely reasons why you started getting emails yesterday.

bradh wrote:I have received about 75 of them in the past 12 hours and they keep coming.

I have set up an email rule to send all the notifications to a folder, so I don't see them unless I choose to look at that folder.

I have not even been on LDSTech for weeks... until today. And the only reason I got on today was to see if I could turn of these notices. I've never received group member activity before yesterday. So I'm not sure why I would be getting them now.

I started getting these messages from every project I belong to. I just edited my profile to stop getting them. I'm thinking that something has go wackadoo on the email lists.

bradh wrote:I have not even been on LDSTech for weeks... until today. And the only reason I got on today was to see if I could turn of these notices. I've never received group member activity before yesterday. So I'm not sure why I would be getting them now.

You are a member of the "Local Unit Application Beta Testing" project. I wouldn't be surprised if that project has been fairly dormant for a while. But just two days ago, the featured article on LDSTech was Newsletter, a New LDS.org Tool To Be Released into Beta Mid-February, which encouraged people to join the "Local Unit Application Beta Testing" project. Dozens of people responded to that request (I'm one of them), which generated dozens of emails.

danhively wrote:I started getting these messages from every project I belong to. I just edited my profile to stop getting them.

I've been getting these emails for several months for the two projects I've been a long-time member of, so I don't see anything new, except for the extremely high traffic as many people have joined the Local Unit Application Beta Testing project.

danhively wrote: I'm thinking that something has go wackadoo on the email lists.

Please be careful about using highly technical jargon such as "wackadoo" -- not everyone can understand such language.

aebrown wrote:You are a member of the "Local Unit Application Beta Testing" project. I wouldn't be surprised if that project has been fairly dormant for a while. .

[font=&quot]This sounds like a good explanation. All the other group activity is from those cleaning up their project list. I just added a few of my own to the fray.[/font]

I too have been getting WAY too many emails for my comfort. Can someone from LDSTech please explain why I have to get an email every time someone new signs up for a project or when someone drops out of a project? This is the majority of emails that have been coming into my inbox over the past day or two. I'm ready to drop out of all projects, sadly, if there is no way to turn off these "join and drop" emails. Is there a way to turn these off?

howie021 wrote: Is there a way to turn these off?

If you go into your profile under projects, you can uncheck "receive emails".

I've unchecked "receive team emails" in my profile. Will this prohibit me from receiving "important" information that may come via email?

howie021 wrote:I've unchecked "receive team emails" in my profile. Will this prohibit me from receiving "important" information that may come via email?

Yes. It's all or nothing.


UPDATE: According to Tim Riker in this post, it is not all or nothing -- the checkbox for "Receive team emails" applies only to these membership emails. I apologize for making an incorrect and misleading assumption.

Wow...that's too bad. One would think that "join and drop from project" emails could be separated from "important information about the project". Why is it significant to me that someone joins or drops from a project that it's mandatory that I get an email about it?

An FYI to those reading this thread. I just got this email:

I just found out (thanks to those who notified me) that the messages for members joining/leaving the project are going to the whole team. I'll get in touch with the admin who set up the list for us and find a way to stop it asap.

Thanks for your patience and sorry for swamping your inboxes with spam.

Jeff Brown
LUApps Beta Project Lead

Note: the "Receive Team Emails?" option in your tech.lds.org profile page is supposed to control whether you get the join/leave/reassign emails for all projects.

https://tech.lds.org/?option=com_talent ... ew=profile

This setting does NOT effect your google groups email. Use the Google Groups subscription options to set that.

I'll work on adding a this information to the bottom of those emails.

https://tech.lds.org/jira/browse/LDSTECH-613

TimRiker wrote:I'll work on adding a this information to the bottom of those emails.

Thanks for the clarification. It would also be good to add some clarifying text on the Profile page near the "Receive Team Emails" checkbox (or reword the checkbox text somehow) so that project members understand that they will still receive project-related emails even if they uncheck that box.

aebrown, I'm sorry, but I believe your responses are incorrect. These issues are happening for MULTIPLE Projects. I'm getting hundreds of emails, yes mostly from LUA, but also from all of my other Projects as well (ex: Gospel Library IOS App). There is a misconfiguration, or bug in the system. Things need to be taken more seriously and looked into...not just ignored. Thanks.

mohhess wrote:aebrown, I'm sorry, but I believe your responses are incorrect.

Which ones? What specifically do you think is incorrect?

mohhess wrote:These issues are happening for MULTIPLE Projects. I'm getting hundreds of emails, yes mostly from LUA, but also from all of my other Projects as well (ex: Gospel Library IOS App).

I never said they weren't happening for multiple projects. I merely highlighted LUA Beta Testing since I knew that it had had a flurry of activity in the last couple of days.

mohhess wrote:There is a misconfiguration, or bug in the system.

Have you tried adjusting your Profile setting to turn off the "Receive Team Emails" option, as Tim Riker recommended? What leads you to say that it is a bug in the system? I didn't understand how it worked myself, but now that I know that the "Receive Team Emails" controls only those team-membership-related emails, but not other project emails, I can turn off that option and life is good. The option could have been named and described better, but I don't see where there is a bug.

mohhess wrote:Things need to be taken more seriously and looked into...not just ignored. Thanks.

I see no reason for you to say that these issues are being ignored. Tim Riker posted his response very quickly, which provides helpful information about how users can turn off these message. He also created a Jira to make an additional change to help improve user's understanding of how it worked. Sounds like a pretty good response to me....

Thank you aebrown and Tim Riker for your work, suggestions, and support.

The LUApps Beta project is new, and just had a google group created for it in the last couple days, which is why the emails started. Most projects already had google groups created, and members of those projects have been receiving the same leave/join emails. However, the LUApps Beta project is much bigger than most (all) the other projects, so there is a lot more traffic on those projects, and therefore a lot more annoying email.

The list is being reconfigured so the leave/join emails will only go to the project lead (me) and the google group can be used just for sending important announcements about the project.

Thanks to all those who weathered the recent storm of emails. I look forward to the great contributions you will all make to this project.

We are in the process of implementing Google Groups support for projects. This is a result of that change. We have decided we don't like the behavior, either, (and we hear you loud and clear) and are working on an update to the LDSTech site that will send these emails only to project managers.

It's going to take a few days to get the code changed, tested, and deployed, but we are working on it.

We deployed an update to LDSTech yesterday that addressed this issue and it should be resolved. If you're still getting unwanted emails when team members join or leave projects, you should be able to control that by going to your LDSTech profile and unchecking the "Receive Team Emails" checkbox. If that doesn't fix it, please let us know.