Tech Forum Archive

Webcast software authentication server temporarily down

5 postsstarted by Mikerowaved 1,387 viewsoriginal topic

Mikerowaved
Community Moderators
#1
The authentication server for the Meetinghouse Webcast software is not working properly, so you currently can't log into the software, or setup a webcast. The good folks at the GSD are aware of it and will hopefully have it working again shortly.

I don't think this affects those with the Webcast Communicator box, just the software version.
So we can better help you, please edit your Profile to include your general location.
lionelwalters
Member
#2
Is there any update on this at all? I'm on the phone with GSD and the agent I'm speaking to doesn't know about it. I'm supposed to be webcasting a fireside with a General Authority in less than 4 hours... :-)
ksolsen
Church Employee
#3
I've got our engineer looking at this right now.
Kurt Olsen - Product Manager at Church HQ for Digital Presentation (Personal Video Conferencing, Meetinghouse Webcast, Conference Rooms, Video Conference Endpoints, Meetinghouse Digital Content)
ksolsen
Church Employee
#4
Okay, the authentication server is back up. Sorry for the inconvenience.
Kurt Olsen - Product Manager at Church HQ for Digital Presentation (Personal Video Conferencing, Meetinghouse Webcast, Conference Rooms, Video Conference Endpoints, Meetinghouse Digital Content)
Mikerowaved
Community Moderators
#5
ksolsen wrote:Okay, the authentication server is back up.
Yup. It appears to be working again. Thanks, Kurt.
So we can better help you, please edit your Profile to include your general location.