Problems printing multiple calendar months

Brethren,
I am attempting to print off my ward calendar from the web site and the only one that will come up in the print calendar dialog box is the current month. I need to print the calendars so I can keep the announcements current in my Sunday Sacrament programs. If I choose a different month to view it will not show up in the print dialog box and therefore will not print. How can I correct this issue?

In the Print dialog box, there is a row labeled "Month" which has two radio buttons: "Current" (the default) and "From". If you select the "From" radio button you can select the starting and ending month using the two dropdowns to the right of that. Then you can print or download the month(s) you've selected.

At least that's how it's supposed to work, and how it used to work -- I've done this many times. Before I submitted this post, I actually tried it, and the PDF that is generated when I download any range of months is always an invalid 0-byte PDF file. So it appears there is a problem now; perhaps it was caused by the recent 2.0.6 upgrade.

Admin note: Thread moved from General Discussions and bumped to come to the attention of the developers.

I'm having the same problem. The PDF file is 0 bytes and it won't send it to the printer either. It looks like it tries to generate a "print preview" on the fly from which it prints and it is only successful in generating the current month. Any changes to the settings and there's a broken image link. I just wanted to add my vote to finding a solution so I could get updates to this thread.

Thanks!

I have tried this on both Mac and Win XP. I also have tried IE Explorer, Firefox, Chrome and Safari. All have the same issue.

So long as the only month you are printing is the current one, all is well. If you wish to include any other months, it comes up an empty document.

Guessing these won't be out for Ward Council in the morning, but I still need to get this working as soon as possible.

I can only print the current month's calendar. It doesn't matter which radial button I choose (see previous post) or which month I want, it won't allow me to print.

Do we really have to wait until the first of March to print the March calendar? Please fix this bug ASAP. Our stake requires us to use this new calendaring program, but it's got a lot of bugs. Very frustrating.

tnash wrote:I can only print the current month's calendar. It doesn't matter which radial button I choose (see previous post) or which month I want, it won't allow me to print.

Yes, and as you have read, this is currently the way it works. It was a recently introduced bug that I would guess will be fixed soon.

tnash wrote:Do we really have to wait until the first of March to print the March calendar? Please fix this bug ASAP. Our stake requires us to use this new calendaring program, but it's got a lot of bugs. Very frustrating.

The developers are aware of this problem, and they have been very responsive in addressing problems. So I'd recommend that you exercise some patience and charity, and it will be fixed soon enough.

I've been able to verify this issue in our test environment and we are are working on a fix.

it is much appreciated.

I am sure we all look forward to the problem getting fixed and will le the developers work on it

This has been a problem for just under 2 weeks (End of January) . 2 weeks ago I could get multiple months but last week I could not. Perhaps that helps.

dcytoquer wrote:This has been a problem for just under 2 weeks (End of January) . 2 weeks ago I could get multiple months but last week I could not.

They are aware that the issue began with the first release of 2.0.6 on January 26th. They are working on the fix as reported in post #8.

I am having the same problems. Can only print current month and can't print multiple months. I know you are working on the problem. This is just more encouragement to fix the problem as soon as possible.

I have the same problem and cannot even load each month in future and print those as it will not load the pdf?.

Does anyone have any suggestions?

dstorry wrote:I have the same problem and cannot even load each month in future and print those as it will not load the pdf?.

Does anyone have any suggestions?

The only suggestion I have is to be patient. What you are seeing is exactly what everyone else is seeing. You can print or download the current month, but when you select any month(s) using the dropdowns for From and To, you get a 0-length PDF file. There is currently no way to print/download any month other than the current month.

As reported in this post, the developers are working on it.

You could sync your calendar to a google/outlook/apple calendar and print multiple months from there. Just an idea as a workaround until this problem is resolved by the developers.

Maybe the Tech guys can roll back to the previous version so everything will work while they try and fix the update version???
Just a thought!!!!!!!

dstorry wrote:Maybe the Tech guys can roll back to the previous version so everything will work while they try and fix the update version???

The problem with that suggestion is that rolling back will reintroduce problems that were fixed with the recent update, including some situations where double booking of events could occur. I guess different people will have various opinions as to which is worse, but I don't print calendars much, so I would prefer not to reintroduce those fixed bugs.

I'll see if I can find out what the proposed schedule is for fixing the calendar printing bug.

I wanted to be part of this thead so that i know when it is fixed. I also have tried as recently as today to print multiple months and came up short both on the printing and pdf download side. Good luck with this one i am patiently waiting. I will try the Outlook workaround in the meantime.

We MAY have the fix ready for today.

This should be fixed now.

jdcr256 wrote:This should be fixed now.

Indeed it does work properly now. Thanks for communicating clearly along the way, from initial report to deployed fix.

Just tried it tonight on two seperate computers and it is working now. Thank you