Photos not showing up after upload.

5 postsstarted by ammonihah 2012-02-01 23:23 UTC1,760 viewsoriginal topic

New Member

#1
2012-02-01 23:23 UTC

Member logs in, adds a family photo and then adds a individual photo. The family shows up but the individual does not. All appropriate check boxes are set to show in the directory. Any ideas?

aebrown

Community Administrator

#2
2012-02-01 23:55 UTC

ammonihah wrote:Member logs in, adds a family photo and then adds a individual photo. The family shows up but the individual does not. All appropriate check boxes are set to show in the directory. Any ideas?

An administrator needs to approve the photo before it is visible to anyone else. I've seen mixed results on the question of whether the person can see an unapproved photo; it might depend on if the individual photo is for that member, or someone else in his household.

In any case, if an administrator approves the photos, they should then be visible.

Questions that can benefit the larger community should be asked in a public forum, not a private message.

ammonihah

New Member

#3
2012-02-02 00:08 UTC

So a ward clerk would need to log in and approve each of the pictures.. correct?

jdlessley

Community Moderators

#4
2012-02-02 00:56 UTC

ammonihah wrote:So a ward clerk would need to log in and approve each of the pictures.. correct?

Any ward administrator including the ward website administrator can approve the photos.

JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?

aebrown

Community Administrator

#5
2012-02-02 01:56 UTC

ammonihah wrote:So a ward clerk would need to log in and approve each of the pictures.. correct?

I'm sorry if my link was too subtle. I did say "An administrator needs to approve..." -- the link for the word "administrator" takes you to the entire list of callings that are directory administrators.

Questions that can benefit the larger community should be asked in a public forum, not a private message.