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Our building scheduler has a Mac and the events he sees on his reservation's calendar are different than those I see when I add myself as a building scheduler (I'm a stake website admin).
Here is what happened. Our building scheduler had created a repeating reservation for his ward that starts at 8:30pm (EQ requested it, although the EQ president has not yet claimed that reservation so it's up for grabs from his ward). The Stake YW needs the cultural hall on a certain date until 9pm. The EQ president agreed on this change so the Stake YW requested the building scheduler to change the reservation accordingly so she could add the extra 30 min to her event. The building scheduler said he could not because X person had claimed that reservation time with an event and the calendar was telling him to contact the person that created it. Either way he should be able to change events he just can't create them so this didn't make sense. I went into the reservations calendar and did not see anywhere that event the X person created so I made the change myself, I changed the building scheduler's reservation and then went into the YW's event and added 30 min for clean up thus giving them the extra time they had requested. I don't understand why his Mac shows things that are not there. The first time we met his Mac showed stuff that did not appear on my computer so this is not the first time this has happened. Is anyone aware of any incompatibility issues between the online calendar and Mac computers? If so please let us know if there are any fixes that he can apply to his computer to make it work correctly. I searched the forum but couldn't find any postings on this issue.
Thanks
Here is what happened. Our building scheduler had created a repeating reservation for his ward that starts at 8:30pm (EQ requested it, although the EQ president has not yet claimed that reservation so it's up for grabs from his ward). The Stake YW needs the cultural hall on a certain date until 9pm. The EQ president agreed on this change so the Stake YW requested the building scheduler to change the reservation accordingly so she could add the extra 30 min to her event. The building scheduler said he could not because X person had claimed that reservation time with an event and the calendar was telling him to contact the person that created it. Either way he should be able to change events he just can't create them so this didn't make sense. I went into the reservations calendar and did not see anywhere that event the X person created so I made the change myself, I changed the building scheduler's reservation and then went into the YW's event and added 30 min for clean up thus giving them the extra time they had requested. I don't understand why his Mac shows things that are not there. The first time we met his Mac showed stuff that did not appear on my computer so this is not the first time this has happened. Is anyone aware of any incompatibility issues between the online calendar and Mac computers? If so please let us know if there are any fixes that he can apply to his computer to make it work correctly. I searched the forum but couldn't find any postings on this issue.
Thanks